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Lloyds Bank: Personal Loan reviews

Name: Personal Loan
Rating: 4.35 (54 reviews)

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4.38

Based on 54 reviews, last reviewed 22nd Apr 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

11%

Latest highest rating:

5

It is very accessible and easy to get a settlement q... It is very accessible and easy to get a settlement quote if needed! You can see how much you have left to pay with just one click of a button- very us... Read more Reviewed on: 22nd April 2025

Latest lowest rating:

2

Loan Nightmare! I wasn’t sure about the exact amount of money that I needed to take out with a loan, it turned out that I was at least £2000 short. Although a higher ... Read more Reviewed on: 14th August 2024

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About this product

Lloyds Bank Personal Loan reviews (54)

Review of the Lloyds Bank, Personal Loan:

Perfect experience

The loan was easy to apply for online and once I completed and accepted the loan went straight into my account. Any questions I had was answered simply and also the staff were great. They also take a lot of pride in your security and make sure it's you they're speaking to, great company Reviewed on: 20th April 2017

Consolidation loan

The application process was simple and easy to do the decision was made instantly and the money available with in 10 minutes of completing the repayment amount and frequency was extremely clear to understand and follow. Reviewed on: 21st March 2021

fast and easy

easy to applay for loan, easy accept Reviewed on: 9th March 2021

Keep Clear of this Bank

Keep Clear of this Bank I went into the Bank of Scotland to draw out Cash from my Lloyds account, as I was in Scotland which has no Lloyds Branches. I went into the Bank, people were in front of me in a cue and people came in behind me, a woman approached me and asked me what I wanted, I told her I had come into the Bank to draw out cash, she then asked me how much cash I wanted, I told her £1000.00, she said that was a large sum of cash. (RUBBISH) 50 years ago when people were paid in cash, I used to go to the Bank every week and draw out between £250.000.00 and £255.000.00 in cash to pay employees. Then she asked me what the cash was for, I then told her it was none of her BUSINESS, then she proceeded to confront me and telling me how I should pay for items, she said that shops were only taking card payments, I told her that I always pay cash and no business had refused cash, This conversation was in front of other customers, so some of them could have left the Bank and phoned a criminal and given them a description of me and when I left the Bank they could have attacked me and stolen the £1000.00 pounds I had just withdrawn from the Bank, I then proceed to the teller to get my cash, then another woman came along and said I want to explain, I told her to shut her mouth, I did not want to hear what she had to say, I came into the Bank to withdraw cash not for a confrontation or an interrogation and told how I must pay for anything. I then got my money and left the Bank, this was all recorded on my Body Camera. I believe these two woman were LESBIAN MAN HATING WOMAN. I am not going to be dictated to by a Bank that went Bankrupt in 2008, because they were FINANCIALLY ILLITERATE. Two weeks later I got a letter from my Lloyds Bank which said. WE ARE WRITING TO YOU FOLLOWING THE INCIDENT OF VERBAL ABUSE AT THE UNION STREET BRANCH ON THE 2ND APRIL 202O. IF THERE IS A REPEAT OF THIS OR ANY OTHER SIMILAR INCIDENTS THEN WE WILL HAVE NO CHOICE THAN TO GIVE YOU NOTICE TO CLOSE YOUR ACCOUNT. THIS IS IN-LINE WITH OUR UNACCEPTABLE CUSTOMER BEHAVIOUR'S POLICY. IN THE MEANTIME WE HAVE MADE A RECORD OF THIS INCIDENT AND THE ACTIONS WE HAVE TAKEN ON YOUR PERSONAL CUSTOMER FILE. IF YOU'RE UNHAPPY ABOUT ANY ASPECT OF OUR SERVICE, YOU CAN FOLLOW THE PROCESS OUTLINED IN THE HOW TO COMPLAIN BROCHURE WE'VE ENCLOSED IN THIS LETTER. NO BROCHURE ENCLOSED. SIGNED MANAGER NO NAME. THIS LETTER WAS NOT ON LLOYDS HEADED PAPER, NO MANAGERS NAME IT WAS ON A PLAIN PIECE OF PAPER WITH NO ADDRESS OF MY LLOYDS BANK, ONLY POST BOX NUMBERS. I CONTACTED LLOYDS BANK HEAD OFFICE ABOUT THIS AND ASKED WHAT HAD BEEN PUT ON MY PERSONAL CUSTOMER FILE, THEY ADVISED ME NOTHING WAS ON MY FILE ABOUT ANY INCIDENT, THIS LETTER WAS DONE BY THE LESBIAN MAN HATTING MANAGER AT THE BANK OF SCOTLAND MADE OUT IT HAD CAME FROM MY LLOYDS BANK. (FRAUD) I THEN WROTE A LETTER TO MY LLOYDS BANK ASKING FOR AN EXPLANATION ABOUT THIS LETTER, AND THAT THEY HAD NOT ENCLOSED A COPY OF THE COMPLAINTS BROCHURE, I ALSO EXPLAINED THAT I HAD THIS ALLEGED VERBAL ABUSE ALL ON MY BODY CAMERA. I ALSO ASKED FOR THE MANAGERS NAME, I GOT NO REPLY, I THEN WROTE A COMPLAINTS LETTER TO THE CEO OF LLOYDS IN LONDON, RECORDED DELIVERY, AGAIN I GOT NO REPLY, I THEN WROTE TWO MORE LETTERS TO MY LLOYDS BANK RECORDED DELIVERY AND GOT NO REPLY, I HAVE CONFIRMATION FROM THE POST OFFICE THAT THEY WERE DELIVERED. I WENT TO THE FINANCIAL OMBUDSMAN SERVICE AND THEY WOULD DO NOTHING, AS THEY ARE FUNDED BY THE CORRUPT BANKS, I AM NOW IN THE PROCESS OF A SUBJECT ACCESS REQUEST TO GET ALL THE INFORMATION ABOUT THIS INCIDENT AND THE DETAILS OF THE MANAGER AT THE BANK OF SCOTLAND THAT WROTE THAT FALSE FRAUDULENT LETTER TO ME. KEEP CLEAR OF LLOYDS BANK AS THEY REFUSE TO ADDRESS COMPLAINTS FROM CUSTOMERS EVER AT THE HIGHEST LEVEL, AND KEEP CLEAR OF THE BANK OF SCOTLAND WRITING LETTERS ON PAPER STATING IT WAS FROM ANOTHER BANK AND SIGNING THAT FRAUDULENT LETTER, REMEMBER THAT BANK PROTECTOR CAROLINE WAYMAN THE CEO AT THE FINANCIAL OMBUDSMAN SERVICE WILL NOT HELP YOU. Reviewed on: 29th October 2020

early settlement

Want early settlement to be debt free, but it will cost me £100 MORE than my my actual balance! No discount! Disgusting, no wonder there is so much financial hardship in the uk with greedy banks adding to our woes! Reviewed on: 9th October 2020

Achomplished

They made my life having a sense l mean unlike other company they've gave to me a hand ......thank you lloyds Reviewed on: 7th February 2020

Online banking

Good customers services at the burnel centre and overall I have a good experience in dealing my case when I asked for help Thank Reviewed on: 9th February 2019

Great and easy to apply and get approved

I have applied to a couple of personal loans at Lloyds and always easy to apply and get approved. I strong recommend everyone to try it Reviewed on: 10th November 2018

Bridging Loan.

My wife and I discovered a shortfall in our finances and very close to 5pm without making an appointment on Tuesday 22 May 2018 Lloyds Bank secured for us a bridging loan. This for us epitomised care and customer service. This approach to looking after us ensures our custom and our adult chidren's. Reviewed on: 9th November 2018

Great experience with Lloyds (personal loan)

The member of staff who met with me was very polite and chatty. He took time to ask me exactly what was right for me and what I was looking for, looked through all the details of a few loans and explained them, and was not pushy at all. He also offered to ring me a few weeks later to check everything was OK. Reviewed on: 9th April 2018

Doesn't reward loyalty

I had a personal loan with lloyds and paid it off. The same month my car was written off through no fault of my own and the insurance pay out wasn't enough so I went to the bank to try and get another loan. I had never missed a payment and had paid my previous loan off as scheduled however they wouldn't give me one. I went home and got a better deal with Tesco Bank but the next week Lloyds called me up and offered me a loan. If i wasn't good enough the week before I don't understand what happened but needless to say I wouldn't get a loan from them again. Reviewed on: 11th February 2018

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