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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (822 reviews)

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4.78

Based on 822 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

London Capital Credit Union Savings reviews (822)

Review of the London Capital Credit Union, Savings:

Amazing staff and customer service

They have been amazing during the application process. Other CUs just wanted to deal with me online, connect to open banking, and would not let me explain anything. This union provided an appointment, explained the products and allowed me to submit a letter alongside my application to the board explaining I was about to start a job in some months and my income would significantly increase. They were very patient, even inviting me to come twice to finish the paperwork. Likewise, they always pick up the phone and reply to emails promptly. Honestly, what more can you ask? Reviewed on: 25th May 2025

User friendly online access

Easy to check my online balance and make withdrawal . Reviewed on: 15th July 2025

They help alot, even though you still got balance to...

They help alot, even though you still got balance to pay, they still approved your loan if emergency Reviewed on: 14th July 2025

Good way to save.

Good way to save. And it doesn’t have difficulty in withdrawing from your savings Reviewed on: 14th July 2025

Great union able to help.

Great union able to help. provide information on how to help and ways to make u feel comfortable Reviewed on: 14th July 2025

It’s ok for saving

It’s ok for saving, not sure about who wins the prize funds each month! Reviewed on: 14th July 2025

So far everything is excellent.

So far everything is excellent. Staff is very helpful when you talk to them on the phone. Reviewed on: 14th July 2025

All my interactions has been online, thus far, all t...

All my interactions has been online, thus far, all the information is clear and easy to understand and they respond in a timely manner. Reviewed on: 14th July 2025

Timely feedback.

Timely feedback. Polite customer care Reviewed on: 14th July 2025

London Credit Union is good.

London Credit Union is good. Your response to loan given is number 1 to none. Reviewed on: 14th July 2025

Thank you :-)

understanding and considerate to each individual circumstances Reviewed on: 14th July 2025

Reply from London Capital Credit Union You're welcome Sharron :) Response date: 15th July 2025

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