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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.81 (442 reviews)

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4.81

Based on 442 reviews, last reviewed 15th Jun 2025

38000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

5

Easy and simple process. Easy and simple process. Friendly customer service. Quick decisions Reviewed on: 15th June 2025

Latest lowest rating:

1

When you took money out before our pay day and it wi... When you took money out before our pay day and it will take you another 25 days for the money to reflect in out capital account balance . Moreover you... Read more Reviewed on: 13th June 2025

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About this product

London Capital Credit Union Savings reviews (442)

Review of the London Capital Credit Union, Savings:

Loan/ saving services

London Capital Credit Union has helped with loans, really when I was so desperate and my financial situation was hopeless. Thank you. Always recommending my friends/ family to join. Reviewed on: 2nd June 2025

Sets the barrier for a credit union. 10/10

Very straight forward process for loans based on honesty, and logistic, no faff or scams. Love the saver and prize pots too! Reviewed on: 12th June 2025

It has been great.

It has been great. It has been great Reviewed on: 12th June 2025

What a better way of saving!..

It’s convenient in the way that if you want to check how much you have saved , if you want to withdraw,they help Reviewed on: 12th June 2025

Good vetting process and good customer relations

Good vetting process and good customer relations Reviewed on: 12th June 2025

Would Not Recommend

I applied for a loan from London Capital Credit Union in good faith. I submitted all required documents – including my passport, BRP, payslips, and proof of address. After waiting patiently for over two weeks, I received a phone call confirming that my loan had been approved and I would receive the funds the next day. Based on that confirmation, I paid the deposit, signed the loan agreement, submitted my bank details, and prepared for the Direct Debit to start. I had become a member specifically because I was looking for financial help with some debt and a loan to cover my accommodation deposit. However, just hours before the funds were expected, I received a text message saying the loan had been declined — without proper explanation or accountability. No one informed me in advance. I was left in shock, with no funds, a missed Direct Debit, and serious damage to my credit. I filed a formal complaint, and as of now I’m still waiting for a meaningful response. The emotional distress, financial impact, and total lack of care shown have been appalling. Would not recommend based on my experience — especially to anyone hoping for a thoughtful or responsive service. This is not a place for people in genuine need. I plan to escalate this complaint to the Financial Ombudsman, and I am now considering further action, including legal steps through the High Court if necessary. This organisation has proven to be absolutely incompetent and a complete waste of time. Reviewed on: 12th June 2025

Absolutely love it.

Absolutely love it. Was there when I needed help Reviewed on: 12th June 2025

Great experience

This is my first loan with LCCU and I did not have any difficulty in applying for a loan. I also contacted customer services and they were very helpful. I am still waiting to be entered into the prize draw! Reviewed on: 12th June 2025

It’s been a credit

For the past few years it’s been just fine never had any problems with contact and they are very friendly and helpful Reviewed on: 12th June 2025

I have never been able to save before I opened my sa...

I have never been able to save before I opened my savings account with Credit Union since I opened my account many years ago I have continued to save and this has helped me to feel like I have a bit of security Reviewed on: 9th June 2025

What you see is what you get

They have been very helpful with loan repayments, easy to contact and reliable. Reviewed on: 7th June 2025

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