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LV (Liverpool Victoria): Car Insurance reviews

4.14
Based on 313 reviews, last reviewed 15th Oct 2024
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024
Meadowboy1's avatar
Meadowboy1

Latest lowest rating:

2

When it comes to renewal, they always quote us a hig... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quot... Read more Reviewed on: 23rd August 2024
Dhurga Ganesh's avatar
Dhurga Ganesh

About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Car Insurance reviews (313)

Professional and reliable

5
My daughter is insured with LV and had to claim recently. They were really professional and despite the other party disputing the facts of the claim they issued against him and found my daughter not at fault. They provide an extremely good service Reviewed on: 25th July 2017

Excellent

5
Great customer service, prices are really good too. Reviewed on: 24th July 2017

Expensive but at least there easy to use

2
It's not easy to try and claim but they don't bother you with calls. They're expensive but I feel like they try to help more than other companies. Reviewed on: 22nd July 2017

Third car

5
Needed some quick insurance after buying a car on spec and expected complications for already having a car. Quick, easy ans cheap from L V. Great service Reviewed on: 15th July 2017

Great customer service

5
My first thoughts on LV is the great customer service they offer. No matter how you contact them they are always so helpful, friendly and willing to sort out whatever you want help with. They have a great website, easy to use offering a wide range of products. They offer good competitive quotes for insurance and allow me to tailor my quotes to what I want and need. Whilst I have never had to claim from them I feel they are a good reliable company offering good value and service. Reviewed on: 11th July 2017

Great cover & customer service

5
Great cover & customer service . Reviewed on: 5th July 2017

Great customer service

5
The prices are always competitive, the customer service team solve problems quickly and they're always really friendly. Great prices for young drivers also! Reviewed on: 4th July 2017

Good customer experience

3
Receptive customer service team. Prompt in sending reminders for contract renewals. Reviewed on: 4th July 2017

My thoughts

3
They have met all of my car insurance needs, but not at the cheapest of prices. Approx. £100 more expensive than the cheapest. On the rare occasions that i have had to use them in earnest, they have been very good. Reviewed on: 4th July 2017

Good

4
Very good. And great costumers service Reviewed on: 27th June 2017

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