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LV (Liverpool Victoria): Car insurance reviews

Name: Car insurance
Rating: 4.19 (319 reviews)

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3.99

Based on 319 reviews, last reviewed 23rd Aug 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

I have been insured by LV for many years. I have been insured by LV for many years and I have found them very helpful. I had to make a claim against another driver over 10 years ago and they d... Read more Reviewed on: 23rd August 2025

Latest lowest rating:

1

Dreadful claim experience with no ownership from LV Dreadful claim experience with no ownership from LV Reviewed on: 13th August 2025

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Car insurance reviews (319)

All great

Never had any problems and super helpful Reviewed on: 21st August 2017

Renew Quote

I went through all the compaison sites and discovered that the renewal quote posted to me was rge cheapest! Reviewed on: 9th August 2017

Great value and Excellent Service

LV always provide cover at a very reasonable cost and I use them for both my car insurance and my wife's car insurance. They are also responsive in the event of a claim. Provided a hire car etc very quickly - my only reservation is to say never just accept the renewal quote .. check LV price online and ring them I've saved almost 10% off the quoted renewal price each year for the last 5 years plus! Reviewed on: 3rd August 2017

Great custom new service

Lv customer service is brilliant. From dealing to a car accident I had , promptly within a week so my car was fixed to go on holiday , to looking at the price when renewing my insurance. They are brilliant. Reviewed on: 3rd August 2017

Value for Money Quote

LV offered a great value for money quote which was flexible. I paid for my insurance online. I have never made a claim so can't comment on their claims procedures or helpfulness etc Reviewed on: 1st August 2017

Good price , good service

Always have had good service, uk call centre, (few) claims met promptly. Reviewed on: 27th July 2017

Professional and reliable

My daughter is insured with LV and had to claim recently. They were really professional and despite the other party disputing the facts of the claim they issued against him and found my daughter not at fault. They provide an extremely good service Reviewed on: 25th July 2017

Excellent

Great customer service, prices are really good too. Reviewed on: 24th July 2017

Expensive but at least there easy to use

It's not easy to try and claim but they don't bother you with calls. They're expensive but I feel like they try to help more than other companies. Reviewed on: 22nd July 2017

Third car

Needed some quick insurance after buying a car on spec and expected complications for already having a car. Quick, easy ans cheap from L V. Great service Reviewed on: 15th July 2017

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