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LV (Liverpool Victoria): Car insurance reviews

4.10
Based on 315 reviews, last reviewed 29th Jan 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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68%
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14%
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1%
See only 1 star reviews
14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024
Meadowboy1's avatar
Meadowboy1

Latest lowest rating:

1

I recommend people to not join lv car insurance. I recommend people to not join lv car insurance. especially engines are really nasty people,basically this car insurance nothing just a scamming peopl... Read more Reviewed on: 29th January 2025
Adam's avatar
Adam

About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Car insurance reviews (315)

Value for Money Quote

5
LV offered a great value for money quote which was flexible. I paid for my insurance online. I have never made a claim so can't comment on their claims procedures or helpfulness etc Reviewed on: 1st August 2017

Good price , good service

5
Always have had good service, uk call centre, (few) claims met promptly. Reviewed on: 27th July 2017

Professional and reliable

5
My daughter is insured with LV and had to claim recently. They were really professional and despite the other party disputing the facts of the claim they issued against him and found my daughter not at fault. They provide an extremely good service Reviewed on: 25th July 2017

Excellent

5
Great customer service, prices are really good too. Reviewed on: 24th July 2017

Expensive but at least there easy to use

2
It's not easy to try and claim but they don't bother you with calls. They're expensive but I feel like they try to help more than other companies. Reviewed on: 22nd July 2017

Third car

5
Needed some quick insurance after buying a car on spec and expected complications for already having a car. Quick, easy ans cheap from L V. Great service Reviewed on: 15th July 2017

Great customer service

5
My first thoughts on LV is the great customer service they offer. No matter how you contact them they are always so helpful, friendly and willing to sort out whatever you want help with. They have a great website, easy to use offering a wide range of products. They offer good competitive quotes for insurance and allow me to tailor my quotes to what I want and need. Whilst I have never had to claim from them I feel they are a good reliable company offering good value and service. Reviewed on: 11th July 2017

Great cover & customer service

5
Great cover & customer service . Reviewed on: 5th July 2017

Great customer service

5
The prices are always competitive, the customer service team solve problems quickly and they're always really friendly. Great prices for young drivers also! Reviewed on: 4th July 2017

Good customer experience

3
Receptive customer service team. Prompt in sending reminders for contract renewals. Reviewed on: 4th July 2017

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