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LV (Liverpool Victoria): Life Insurance reviews

4.33
Based on 41 reviews, last reviewed 10th Oct 2024
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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5%

Latest highest rating:

4

I recently signed up for LV Life Insurance, and I c... I recently signed up for LV= Life Insurance, and I couldn’t be happier with the experience. The process was quick, easy, and straightforward, with cle... Read more Reviewed on: 10th October 2024
Gav J's avatar
Gav J

Latest lowest rating:

1

When you need them they will screw you I requested a work-related ADHD assessment, which resulted in no diagnosis. Despite an NHS doctor confirming that ADHD is not a mental disorder, the i... Read more Reviewed on: 20th May 2024
Dhil H's avatar
Dhil H

About this product

Do you want to find out what life as a LV - Liverpool Victoria life insurance customer is like? Now you can! Read LV - Liverpool Victoria life insurance reviews at Smart Money People to find out what other policy holders have to say.

LV (Liverpool Victoria) Life Insurance reviews (41)

Review of the LV (Liverpool Victoria), Life Insurance:

Good Value, but Lacking Online Account Management

4
LV Life Insurance offers great value for money with their policies, providing solid coverage at an affordable price. However, a major downside is the lack of an online account to manage or view my policy. In today's digital age, it's surprising and inconvenient not to have this feature available. While I'm happy with the cost and coverage, the absence of an online platform makes it difficult to manage my policy efficiently. LV could greatly improve their service by introducing an online account management option. Reviewed on: 4th September 2024

Professional

4
Have made changes to the policy with no issues. I guess the real test would be if we needed to claim but touch wood not had o do that Reviewed on: 21st July 2017

Insurance ending

3
We clearly did not have clear advice that our life assurance would end near retirement , so from august our premiums would be quadrupled, So this is impossible for us Reviewed on: 4th July 2017

Life insurance

5
Really cheap life io , very good customer service Reviewed on: 10th May 2017

Setting up life insurance was a cinch!

4
I knew I was paying over the odds for my life assurance policy and I also wanted to add my husband to the policy so that we were both covered. The last policy I bought took an age to get up and running after filling in online forms, responding to emails and then having to go through a telephone interview and medical survey. So the thought of having to do this all over again for two of us was the reason for my delay. But, then I saw a cashback offer from Liverpool Victoria. The ball park costs quoted for a joint policy was only a few pounds more than what I was already paying and the cashback incentive was too good to ignore. The online application was quick and simple and fortunately our circumstances meant that there was no need for further questionnaires, telephone surveys or medicals. In less that 10 mins I had applied for and secured an affordable policy for me and my husband, offering great value for money. Not only that, but I had peace of mind that our family was taken care of and a nice cashback lump sum to look forward to in a few months time. I would recommend Liverpool Victoria's life cover to anyone. And with being married into a family of Scousers, I have the extra assurance of knowing that the company is a trustworthy and longstanding Liverpool based brand. Reviewed on: 15th March 2017

great help

5
was a great help to decide which life insurance was best for me friendly service would recommend Reviewed on: 6th August 2016

Great customer service

5
Easy to set up and the customer service over the phone was excellent - explained everything very clearly. A generous cashback bonus too, so I would certainly recommend them. Reviewed on: 1st August 2016

Transparent and good value

5
I took out life insurance with LV and was very impressed with their team. They were thorough, took time to explain everything and their policies and monthly premium were transparent and easy to understand. Documents arrived promptly and they've always taken their direct debit on time and correctly. Reviewed on: 28th March 2016

very helpful team

5
I using lv for few years now and very happy with support team. I made few changes on my policy and all the time job was done in high standarts. Reviewed on: 7th November 2015

Documents were clear and policy options very easy to cost and compare.

5
The process of creating my life assurance policy was quick and simple, I could amend benefits very easily to maximise benefits for my budget. Very high quality policy documents. No added extras and no upselling attempted. Reviewed on: 4th November 2015

Quick and easy

5
The quote I had was the best I had found and it was all easily arranged in one phone call. They then sent out the paperwork for me to sign. I was a bit unsure about one question and phoned them for help and the man on the phone was really helpful and very polite. I have had nothing to do since it was set up and haven't received any junk mail from them since. Reviewed on: 9th August 2015

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