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Mansfield Building Society: Mortgages reviews

4.58
Based on 428 reviews, last reviewed 2nd Mar 2026
53% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Very efficient in dealing with enquiries. Very efficient in dealing with enquiries. Reviewed on: 2nd March 2026
Susan J's avatar
Susan J

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026
Fred's avatar
Fred

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (428)

Review of the Mansfield Building Society, Mortgages:

Easy and straightforward experience

5
Easy and straightforward experience Reviewed on: 29th April 2025

Absolutely faultless procedure quick and easy throug...

5
Absolutely faultless procedure quick and easy through our broker Reviewed on: 19th December 2024

great thanks for everything, would recommend

5
great thanks for everything, would recommend Reviewed on: 17th December 2024

Friendly, clear info.

4
Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

No problems experienced with Mansfield, just moved m...

5
No problems experienced with Mansfield, just moved my mortgage to a more competitive rate once my fixed rate ended. Reviewed on: 17th December 2024

remortgage

5
V efficient and straightforward, good to have an ethical mortgage Reviewed on: 16th December 2024

The staff were very helpful and help with our comple...

4
The staff were very helpful and help with our complex requirements. Reviewed on: 11th December 2024

You can tell mansfield building society are customer...

5
You can tell mansfield building society are customer focused and take a personal approach when making decision's, always feel like they are on your side. Great customer service also, always able to help over the phone. Reviewed on: 10th December 2024

Concise information.

5
Concise information. Friendly advice. Reviewed on: 29th November 2024

Excellent.

5
Excellent. The only reason I have changed lenders is because I wanted a different type of mortgage (equity release) and what i wanted was not available with Mansfield otherwise I would have still been a customer. Reviewed on: 26th November 2024

Great experience arranging a mortgage, quick efficie...

5
Great experience arranging a mortgage, quick efficient and friendly service Reviewed on: 24th November 2024