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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1397 reviews)

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4.65

Based on 1,397 reviews, last reviewed 21st Feb 2026

360% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Confident informed choices The staff member was very professional, polite and addressed our questions without being overly enthusiastic. She was able to explain and guide us to ... Read more Reviewed on: 21st February 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1397)

Review of the Mansfield Building Society, Savings:

Great customer service.

Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

easy to access information very helpful telephone co...

easy to access information very helpful telephone conversation Reviewed on: 13th January 2026

Easy to open products & helpful phone staff with no...

Easy to open products & helpful phone staff with no long waits. Good interest rates. Reviewed on: 13th January 2026

Pity you do not do bank transfer.

Pity you do not do bank transfer. I wanted to close my FRB and receive funds by bank transfer, however, you only send a cheque which at present is very inconvenient seeing as in Mid-December I fractured L4 of my spine. So as I have great difficulty moving I had no chance. Luckily one neighbour found out and visited my bank to deposit npmy cheque. I was ready to open a instant access account until I saw cheque and no bank transfer. Shame as I liked Mansfield B.S. Reviewed on: 13th January 2026

Easy and secure online set up :)

Very easy to set up new account online, a process which seemed to be very secure. Interest rates as good as they can be given current situation - I remember the heady days of 10%+ in the 1990s!! Subsequent website access has been straightforward and everything is well laid out and clear. Previously, I have had dealings in branch with very professional and helpful people. Reviewed on: 13th January 2026

Mansfield BS offered a great savings product

Mansfield BS offered a great savings product which was easy to apply for and setup. It has been problem free and our interactions with the Society have been clear and helpful. Reviewed on: 13th January 2026

Excellent service when you go in branch, Opening tim...

Excellent service when you go in branch, Opening times could be better. Reviewed on: 13th January 2026

Postal accounts

No problems using the postal accounts Reviewed on: 13th January 2026

Excellent customer service.

Excellent customer service, great products, competitive interest rates with excellent customer service Reviewed on: 13th January 2026

MBS staff are always helpful

The staff at Mansfield Building Society are always helpful, friendly and give good advice. Nothing is ever to much trouble. They go above and beyond good customer service Reviewed on: 13th January 2026

Clear, simple website..

Clear, simple website and when I needed to speak to a person they were pleasant and helpful. Reviewed on: 13th January 2026

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