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Mansfield Building Society: Savings reviews

4.65
Based on 1,420 reviews, last reviewed 9th Mar 2026
338% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Competitive rates Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026
Julie B's avatar
Julie B

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1420)

Review of the Mansfield Building Society, Savings:

An enquiry re opening a new Club account was dealt w...

5
An enquiry re opening a new Club account was dealt with efficiently and very professionally by the staff with a letter giving comprehensive instructions as to how to proceed. Excellent service for Tony Harrison Reviewed on: 28th April 2025

Good customer service

5
Really nice, helpful staff and the account had one of the best savings rate at the time. Reviewed on: 19th April 2021

A great small building society

5
You provide great value products with personal service - no complaints whatsoever. Really demonstrating the mutual advantage with your support for the local community too (which is important even to those further afield). Keep up the good work: stay independent, and stay fantastic. Reviewed on: 18th April 2021

Good Building Society

3
Offer online account access for all/most accounts!!?? Could offer flexible ISAs!!?? Reviewed on: 17th April 2021

Very happy with my account!

5
It's a good savings rate and it suits me well. Reviewed on: 17th April 2021

Nothing special

3
Improve interest rates for savers. Reviewed on: 17th April 2021

Friendly

5
Always helpful and friendly. Lovely new branch in Mansfield Reviewed on: 17th April 2021

Great Place for Customers, Employees and Communities

5
Great Place for Customers, Employees and Communities Reviewed on: 15th April 2021

review

5
great services and great staff good investments good cleanliness in branches great friendly response to counter enquires customer service good and lots of concern for the funeral services etc Reviewed on: 15th April 2021

Confusion

2
I wanted to open an account in branch but was told could not. However adviser did so but I couldn't pay in that day. She rang me next day to go through T&C's and said that I could return to pay in the account. 3/4 days later she rang to ask why I hadn't paid in . I went straight to another branch and they said that there was a problem and that I couldn't pay in there at that time. Reviewed on: 12th April 2021
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 so that we can investigate this further for you? Response date: 19th May 2021
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Mansfield Building Society

It was all done so easily.

5
After a brief phone call to the Society all that I needed to apply for an account arrived very quickly through the post. The information required to open the account was straight forward and easy to understand. The lady I dealt with over the phone was knowledgeable and couldn't have been more helpful. The account opened and the passbook with me in no time at all. Thanks Mansfield. Reviewed on: 12th April 2021

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