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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1382 reviews)

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4.65

Based on 1,382 reviews, last reviewed 16th Feb 2026

340% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

4

Prompt responses, friendly staff Prompt responses, friendly staff Reviewed on: 16th February 2026

Latest lowest rating:

1

Missing documents, documents with incorrect informat... Missing documents, documents with incorrect information, difficulty in getting through on phone, no facility to wait for a Mansfield B. Soc. employee ... Read more Reviewed on: 13th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1382)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Small and efficient provider, feels like you get a p...

Small and efficient provider, feels like you get a personal service. Reviewed on: 12th January 2026

Simply the best!

The Mansfield has provided to me a personal, very efficient service. Rather than having to negotiate numerous stages and (difficult to cope with) codes, the telephone is answered by a friendly and competent human being. What could be better? Reviewed on: 12th January 2026

No problem setting it up, no issues during and now a...

No problem setting it up, no issues during and now about to mature Reviewed on: 12th January 2026

Pass-book based account but extremely helpful staff

Despite its being a pass-book based ISA, the identificcation checks and opening of the account were accomplished easily. The information with regard to account maturity was sent out in good time, allowing a sensible chance to review my options. The staff have always been positive and helpful. Reviewed on: 12th January 2026

Excellent service

Local branch with good counter services never long queues. Member and local residents preferential products. Easy to contact by phone. Member events.competitive interest rates Reviewed on: 12th January 2026

From helpful customer service to clear understandabl...

From helpful customer service to clear understandable friendly advisers. Having been a sales compliance auditor I can vouch that everything is done correctly and yet they manage to ensure customers feel valued and welcome Reviewed on: 12th January 2026

Great Personal Service with personality and a smil.

Great Personal Service with personality and a smil. Reviewed on: 12th January 2026

Speedy service, right first timefabulous

Speedy service, right first time Reviewed on: 12th January 2026

Excellent customer service, always someone friendly...

Excellent customer service, always someone friendly to explain the different options available. Very competitive rates. Reviewed on: 12th January 2026

I went in to open a new ISA, the staff were lovely.

I went in to open a new ISA, the staff were lovely. 2 new members of staff were being trained at the time and they were both well mannered and engaging with me. The whole process was quick, easy and very relaxed Reviewed on: 12th January 2026

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