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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1397 reviews)

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4.65

Based on 1,397 reviews, last reviewed 21st Feb 2026

360% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Confident informed choices The staff member was very professional, polite and addressed our questions without being overly enthusiastic. She was able to explain and guide us to ... Read more Reviewed on: 21st February 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1397)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

From helpful customer service to clear understandabl...

From helpful customer service to clear understandable friendly advisers. Having been a sales compliance auditor I can vouch that everything is done correctly and yet they manage to ensure customers feel valued and welcome Reviewed on: 12th January 2026

Great Personal Service with personality and a smil.

Great Personal Service with personality and a smil. Reviewed on: 12th January 2026

Speedy service, right first timefabulous

Speedy service, right first time Reviewed on: 12th January 2026

Excellent customer service, always someone friendly...

Excellent customer service, always someone friendly to explain the different options available. Very competitive rates. Reviewed on: 12th January 2026

I went in to open a new ISA, the staff were lovely.

I went in to open a new ISA, the staff were lovely. 2 new members of staff were being trained at the time and they were both well mannered and engaging with me. The whole process was quick, easy and very relaxed Reviewed on: 12th January 2026

Kirkby-in-Ashfield branch.

Kirkby-in-Ashfield branch. Great service Great staff, an absolute pleasure to deal with. Thank you. I will be returning soon. Reviewed on: 12th January 2026

Small but reliable Building Society.

They do not always have the best saving rates on the markets, but their offerings are always well above average. Nice place to put some rainy day money aside and not worry about it. Reviewed on: 12th January 2026

Nothing to complain about

Nothing to complain about, each time I contact the branch, they are able to deal with my questions and action what I have needed. Reviewed on: 12th January 2026

Great local building society

Great local building society offering a full range of borrowing and savings products both online and in branch for those who prefer face to face approach Reviewed on: 12th January 2026

Excellent Customer Service with a great range of acc...

Excellent Customer Service with a great range of accounts. Is second to none for all your financial requirements Reviewed on: 12th January 2026

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