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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1404 reviews)

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4.65

Based on 1,404 reviews, last reviewed 3rd Mar 2026

349% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Staff were attentive, professional and considerate. Staff were attentive, professional and considerate. Reviewed on: 3rd March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1404)

Review of the Mansfield Building Society, Savings:

An enquiry re opening a new Club account was dealt w...

An enquiry re opening a new Club account was dealt with efficiently and very professionally by the staff with a letter giving comprehensive instructions as to how to proceed. Excellent service for Tony Harrison Reviewed on: 28th April 2025

Was good until I requested closure of the account, n...

Was good until I requested closure of the account, near the time of transfer I was told I can only use CHAPS if I send a letter requesting it, I settled for accepting a cheque, by the time it arrived, deposited the same day and cleared, I.received the money in my account 5 days later. Resulting in nearly £200 loss of interest. Reviewed on: 12th January 2026

depends on the product and whether or not you're local

The main problem is that there was a bad combination of a mixture of digital requirements and actual postal that made it very hard to close our account and get our money back at the end. Opening was fine and their rates of interest were excellent at the time. The staff were very friendly but the forms and processes all felt quite antiquated Reviewed on: 12th January 2026

What you would expect from a local society .

What you would expect from a local society .staff are professional, knowledgeable and courteous. They have time to understand the needs of local customers and are willing to help explain the range of products available that may suit their needs Reviewed on: 12th January 2026

What’s not to like.

Wide range of products with good rates of interest. Staff at the Mansfield branch are always very welcoming, friendly and helpful. Reviewed on: 12th January 2026

Efficient polite, easy to access

Efficient polite, easy to access Reviewed on: 12th January 2026

Excellent interest rates for the regular saver

Excellent interest rates for the regular saver Reviewed on: 12th January 2026

Unable to add second account holder electronically,...

Unable to add second account holder electronically, Had to await forms to be sent out and delivered. I have two accounts so had to make the same request on two individaul forms one for each account. Reate the same infrmation twice for the scond account holder adn repeat the information already held by Mansfield onto two forms. Reviewed on: 12th January 2026

Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry we haven't met your expectations on this occasion, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026

Effective and efficient service.

Effective and efficient service. Reviewed on: 12th January 2026

Friendly, professional and efficient

Friendly, professional and efficient Reviewed on: 12th January 2026

Great staff and excellent products

Very helpful staff and excellent savings accounts. Always provide assistance and support when requested, great/ fantastic service from the staff. Reviewed on: 12th January 2026

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