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Mansfield Building Society: Savings reviews

4.65
Based on 1,404 reviews, last reviewed 3rd Mar 2026
349% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Staff were attentive, professional and considerate. Staff were attentive, professional and considerate. Reviewed on: 3rd March 2026
Chris D's avatar
Chris D

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1404)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

Chesterfield office.

5
The staff in the Chesterfield office are always cheerful, polite and helpful. Reviewed on: 11th January 2026

Making contact with the Mansfield Building Society

5
I have only made contact with the Mansfield Building Society through the telephone or the internet, as I live in East Leake which is at the other end of the county. Sometimes it takes a while before I receive a reply, but when it comes it is always courteous and very helpful. I appreciate you are busy and accept that you often offer to call back before the close of day. Reviewed on: 10th January 2026

Excellent customer service

5
My contact with the Society has been as a saver by phone or post, and has been uniformly excellent: clear and helpful advice or answers to my questions and effective action. The products offered appear competitive. Reviewed on: 9th January 2026

Support your local building society

5
It is unusual nowadays to be able to speak to someone based in this country who speaks proper English and not a customer service department based in India thank goodness. Very reassuring. Reviewed on: 9th January 2026

Good savings product and website experience.

4
Good savings product and website experience. Left Mansfield BS because they didn't offer a one year savings product. Reviewed on: 9th January 2026

ISA account ...

4
Easy to deal with all accounts set up with out a problem Reviewed on: 9th January 2026

Very professional and efficient.

5
Very professional and efficient.Easy forms.Transferral back to my bank worked so well.I did ring one time and I spoke to a person.Rare these days .Much appreciated.I would invest monies again.Love the fact that you are a Building Society. Reviewed on: 9th January 2026

I have found the staff at the HQ very security conse...

5
I have found the staff at the HQ very security conseous & efficient. Prompt at dealing with any issues Reviewed on: 9th January 2026

Very easy to open account and staff very friendly

5
Very easy to open account and staff very friendly Reviewed on: 9th January 2026

New Savings account

5
Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we have , security checks needed and asked us to come back in 30 minutes , if convenient , which it was. Account was ready for our return. Now to make monthly transfers and the interest rates including first year bonus clearly advised with other product options. Reviewed on: 24th December 2025

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