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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.65
Based on 1,405 reviews, last reviewed 3rd Mar 2026
360% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Staff were attentive, professional and considerate. Staff were attentive, professional and considerate. Reviewed on: 3rd March 2026
Chris D's avatar
Chris D

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1405)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Terry Slade's avatar
Terry Slade
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
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Mansfield Building Society

In branch service review

5
Very handy, never asked to book appointment, seen straight away. Reviewed on: 13th June 2025

In branch service review

5
Helpful staff, needed a proof of balance letter and this was done quickly/efficiently. Reviewed on: 12th June 2025

In branch service review

5
Local branches, friendly service. Reviewed on: 12th June 2025

In branch service review

5
Local branch convenient easy, lovely staff. Reviewed on: 12th June 2025

In branch service review

5
Much friendlier than Halifax. Nothing is too much trouble and staff are very helpful. Reviewed on: 5th June 2025

In branch service review

5
The personal service and local branches. Reviewed on: 4th June 2025

In branch service review

5
Friendly staff and knowledgeable. Reviewed on: 4th June 2025

In branch service review

5
Pleasant staff, easy transaction. Reviewed on: 4th June 2025

My husband and I like the personal touch at The Mans...

5
My husband and I like the personal touch at The Mansfield Building Society and also what some people might see as the old fashioned way of banking with a bank book, in branch, with real people. The staff at the Sutton in Ashfield branch are so friendly and welcoming which makes a huge difference too. Reviewed on: 3rd June 2025
Lisa W's avatar
Lisa W

Need to allow all accounts to be managed fully online

4
Need to allow all accounts to be managed fully online Reviewed on: 2nd June 2025
Q Bu's avatar
Q Bu

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