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Mansfield Building Society: Savings reviews

4.65
Based on 1,414 reviews, last reviewed 4th Mar 2026
373% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Easy Quick and efficient service Easy Quick to replace matured ISA Reviewed on: 4th March 2026
David Peat's avatar
David Peat

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1414)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

In branch service review

5
Helpful staff, needed a proof of balance letter and this was done quickly/efficiently. Reviewed on: 12th June 2025

In branch service review

5
Local branches, friendly service. Reviewed on: 12th June 2025

In branch service review

5
Local branch convenient easy, lovely staff. Reviewed on: 12th June 2025

In branch service review

5
Much friendlier than Halifax. Nothing is too much trouble and staff are very helpful. Reviewed on: 5th June 2025

In branch service review

5
The personal service and local branches. Reviewed on: 4th June 2025

In branch service review

5
Friendly staff and knowledgeable. Reviewed on: 4th June 2025

In branch service review

5
Pleasant staff, easy transaction. Reviewed on: 4th June 2025

My husband and I like the personal touch at The Mans...

5
My husband and I like the personal touch at The Mansfield Building Society and also what some people might see as the old fashioned way of banking with a bank book, in branch, with real people. The staff at the Sutton in Ashfield branch are so friendly and welcoming which makes a huge difference too. Reviewed on: 3rd June 2025

Need to allow all accounts to be managed fully online

4
Need to allow all accounts to be managed fully online Reviewed on: 2nd June 2025

First class advice and service

5
The staff here are are always pleasant and helpful. Lisa, in particular, goes out of her way to ensure that you are well informed and completely comfortable with the excellent advice she gives. I feel really confident that my investment is safe, secure and working well for me. Reviewed on: 2nd June 2025

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