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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1414 reviews)

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4.65

Based on 1,414 reviews, last reviewed 4th Mar 2026

373% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Easy Quick and efficient service Easy Quick to replace matured ISA Reviewed on: 4th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1414)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

all good - staff efficient and responsive

all good - staff efficient and responsive Reviewed on: 25th April 2025

Fantastic Staff

The staff in the Kirkby-in-Ashfield branch were so friendly, helpful and welcoming - it was a breath of fresh air and really solidified that I’d picked the right place to open a savings accounts. Reviewed on: 24th April 2025

In branch service review

Very good service and pleasant staff. Reviewed on: 24th April 2025

Very friendly and efficient service

Very friendly and efficient service Reviewed on: 24th April 2025

Excellent products and customer service.

Excellent products and customer service. Electronic payment for withdrawals is a facility which would improve the offering. further. Reviewed on: 23rd April 2025

All excellent.

All excellent. Decided to try challenger ISA app only providers due to higher interest rates Reviewed on: 23rd April 2025

Very prompt and courteous responses

Very prompt and courteous responses Reviewed on: 23rd April 2025

Helpful staff

Very helpful staff who recommended a different account to get higher interest Reviewed on: 23rd April 2025

Easy to talk to and sort out my new ISA savings acco...

Easy to talk to and sort out my new ISA savings account. After filling in the application form I left my account books with them, they sorted the rest and posted the old and new account books out to me. Worked great for me. Reviewed on: 23rd April 2025

I dropped my passbook.

I dropped my passbook. It was handed in at the Chesterfield branch. They phoned to tell me and then posted it to my home Reviewed on: 23rd April 2025

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