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Mansfield Building Society: Savings reviews

4.65
Based on 1,415 reviews, last reviewed 5th Mar 2026
362% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

DEPOSITS BY BANK TRANSFER Would prefer to make further deposits by bank transfer, the details of which are not clear. Reviewed on: 5th March 2026
Martin Lawrence's avatar
Martin Lawrence

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1415)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

In branch service review

5
Easy to contact by telephone and no long queue. Reviewed on: 10th February 2025

In branch service review

5
Very friendly, knowledgeable and efficient staff. Reviewed on: 10th February 2025

In branch service review

5
Friendly, helpful staff. Pleasant bright branch. Reviewed on: 10th February 2025

In branch service review

5
Personal service, community based, local branches, know their customers . Also very clear and easy to communicate with - excellent for customers with ADHD and for autism. Reviewed on: 6th February 2025

Found your on line staff very patient and helpful as...

5
Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025

Renewing regular saver

5
I was closing a regular saver as the rate drops after a year. I then opened a new one. A little annoying having to do this by post, but the interest rates are good. Reviewed on: 4th February 2025

Good interest for a regular savings account.

4
Good interest for a regular savings account. Pity there is no online only option rather than passbook. Reviewed on: 4th February 2025

Changing accounts - a good service

5
Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

Call Centre experience was very good.

5
Call Centre experience was very good. Knowledgeable representatives who solved my account query quickly Reviewed on: 29th January 2025

The Mansfield Building Society The Members’ Choice.

5
We are new members to Mansfield BS, both my husband and my self. At the end of December 2024, both requested Mansfield BS to accept funds transfers from maturing accounts, in alternative BS. The decision was based primarily, due to current excellent interest rate, as listed in best ISA ads. re. Double Access Cash ISA (1st Issue). However since experiencing funds transfer dealings with Mansfield BS The Society has not only exhibited professional business excellence but personal and friendly customer help and respect, with attention to both telephone and written A Member communicative detail. Well done Mansfield Building Society. Reviewed on: 27th January 2025

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