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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1416 reviews)

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4.65

Based on 1,416 reviews, last reviewed 5th Mar 2026

364% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Good interest rates - competitive Good interest rates - competitive Reviewed on: 5th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1416)

Review of the Mansfield Building Society, Savings:

Great customer service.

Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

Excellent customer service, great products.

Excellent customer service, great products. Just need to move with the times a little more to make it easier and accessible Reviewed on: 16th December 2024

Local Banking with good interest rates

Good interest rates which compete with larger banking institutions combined with local availability and attentive staff ensure I continue to use Mansfield Building Society for my savings. Reviewed on: 16th December 2024

Friendly and helpful staff.

Friendly and helpful staff. Actually being able to talk to a real human instead of a machine is superb. Reviewed on: 4th December 2024

Friendly Greeting

From the warm friendly greeting when entering the shop, to the efficient handling of my setting up the account I required was first class. It was a pleasure to receive such excellent attention I will thoroughly recommend Mansfield Building Society to my friends. Reviewed on: 4th December 2024

Great accounts

Great products with good rates. Easy website. Great customer service. Polite, friendly staff. Reviewed on: 4th December 2024

Friendly and helpful staff

The member of staff I spoke to on the telephone was friendly, courteous and helpful. My new account was opened in very good time and all the information provided was easy to understand. The whole process was very efficiently carried out. Reviewed on: 3rd December 2024

A contented year

I have now been with Mansfield building society for a year, and in my dealings with them l have always found them pleasant, helpful and polite. Reviewed on: 3rd December 2024

Branch staff very helpful.

Branch staff very helpful. Got me a better rate for my ISA Reviewed on: 3rd December 2024

Pleasant staff

Pleasant staff - I was given advice on different options available and allowed to chose which option best suited my needs without feeling pushed or pressured. Reviewed on: 3rd December 2024

One very patient lady

On line team we’re very patient, going through the log in procedure while on the phone with me. Olivia was my contact and made sure that I knew what I was doing Reviewed on: 3rd December 2024

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