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Melton Building Society: Savings reviews

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4.68
Based on 2,297 reviews, last reviewed 2nd Sep 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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1%
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Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
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Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2297)

In branch service review

5
I like dealing with the high street savings providers face-to-face. I also like using passbooks. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
James in Grantham was very helpful and clear about everything. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
Excellent personal customer service from Dawn. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
I like being able to deal direct with a branch and having a named contact. Excellent personal service from Dawn and other staff members. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
Friendly, helpful staff and great customer service. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
I like that it all seems like old-fashioned value and service - customer service, hand gel, charity box. Reviewed on: 22nd October 2024
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Verified Member

In branch service review

4
Mutual, secure and accessible to all. But more competitive rates needed. Reviewed on: 18th October 2024
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Verified Member

Misleading information supplied within covering letters

3
Although I have been more than happy with all conversations to date with members of the savings team, I do feel the letters sent out (I have experienced this on two separate occasions) sometimes come across to be extremely misleading and rather than being factual, they information supplied is fictitious. One example is when they ask for a review to be submitted on their website, they ask the member to click on the 'How did we do?' section at the top of the page, but there is no such section and this is not the best way to demonstrate efficient customer service. Reviewed on: 17th October 2024
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Handy Andy
Reply from Melton Building Society Hi Andy, thanks for your feedback. This is something we have taken on board and made the necessary amends. Response date: 7th November 2024
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Melton Building Society

In branch service review

5
All very welcoming and knowledgeable about different accounts. Reviewed on: 16th October 2024
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Verified Member

In branch service review

4
Good interest rates, but it took a long time for my account to be opened. Reviewed on: 16th October 2024
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Verified Member

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