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Melton Building Society: Savings reviews

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4.70
Based on 2,297 reviews, last reviewed 2nd Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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9%
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2%
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1%
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1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
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Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2297)

In branch service review

5
Most helpful staff, nothing ever seems too much trouble. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
I like the one-to-one, friendly atmosphere, pleasant people and staff. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
They were all very friendly and helpful at the Stamford branch. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
As usual, everyone is very efficient and helpful. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Personal, friendly service, all well explained, thank you. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Very helpful, friendly, courteous and efficient. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Easy process, friendly and helpful staff. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Like the local, friendly service that the Melton offers. Reviewed on: 26th February 2024
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Verified Member

Poor Customer Service

1
We have been with the society for a number of years using Online Fixed Rate Savings but customer service is now very poor. We can't get through on the phone as they are very busy, the call back system is a waste of time and logging in online is very difficult. We also don't get a final balnce for closure of the account. Reviewed on: 12th February 2024
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Stancrisfield
Reply from Melton Building Society We're sorry to hear of the difficulty you have had trying to reach us and would like to hear more about your experience so we can try and be better next time. If you can send us more information and your details to [email protected] we can look into what’s happened and support you where we can. Many Thanks, Kayleigh Response date: 14th February 2024
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Melton Building Society

In branch service review

5
Always very flexible and they go above and beyond to help. You could improve the time taken between sending and receiving cheques. Reviewed on: 7th February 2024
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