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Melton Building Society: Savings reviews

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4.71
Based on 2,294 reviews, last reviewed 14th Apr 2025
95% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

1

I wanted to visit the branch but when I got there it... I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to ... Read more Reviewed on: 3rd April 2025
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Jane W
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2294)

Melton Building Society Branch Review

5
Easy to open account. Pleased to have UK call centre that has people who answer the phone and understand what I want to know. Reviewed on: 20th September 2023
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Verified Member

Melton Building Society Branch Review

5
Keep interest rates competitive. Reviewed on: 20th September 2023
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Verified Member

Melton Building Society Branch Review

5
Callback was not always at a convenient time so it would be better to have more operators on the phone. Reviewed on: 20th September 2023
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Verified Member

Melton Building Society Branch Review

5
More local branches in the south of England needed. Reviewed on: 20th September 2023
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Verified Member

Melton Building Society Branch Review

5
Keep me updated as and when. Statements are very prompt. Don't have to chase for tax returns. Very happy with the level of service. Reviewed on: 20th September 2023
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Verified Member

Melton Building Society Branch Review

5
I like that I can get through to someone, you're courteous and informative, the interest rates are very good (in Autumn 22). You need to keep competitive. Reviewed on: 15th September 2023
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Verified Member

Melton Building Society Branch Review

2
Online is not easy to navigate. Password reset over the phone is not a smooth process. Reviewed on: 15th September 2023
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Verified Member

Inept Customer Services

1
Over a 3 day period, despite constant phone calls, emails and messages with recorded messages offering a return call within 5 hours, we are yet to receive any replies. My next call is to the Financial Ombudsman to start a complaints process. Reviewed on: 14th September 2023
Terry Slade's avatar
Terry Slade
Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 15th September 2023
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Melton Building Society

Melton Building Society Branch Review

5
I would like it if there was a bank card. Reviewed on: 13th September 2023
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Verified Member

Melton Building Society Branch Review

4
They offer a top product and the staff are very friendly and professional. Reviewed on: 13th September 2023
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Verified Member

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