Smart Money People Logo
Share this page
Link copied

Melton Building Society: Savings reviews

View other Melton Building Society products
4.71
Based on 2,294 reviews, last reviewed 14th Apr 2025
95% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

1

I wanted to visit the branch but when I got there it... I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to ... Read more Reviewed on: 3rd April 2025
Jane W's avatar
Jane W
Read all reviews Write a review

About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Melton Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Melton Building Society Savings reviews (2294)

Rude and impractical

1
They rang me unexpectedly, asked me for personal info, I refused. They would not tell me what they wanted and put the phone down on me. Reviewed on: 11th September 2023
DP's avatar
DP
Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 12th September 2023
Melton Building Society's avatar
Melton Building Society

Melton Building Society Branch Review

4
Improve the method for checking an applicant's current bank account details credentials. I checked out OK personally but my bank did not pass me. When I asked Melton they said they did not know and Nationwide would not tell them the problem - how then was I to clear the problem if I didn't know what it was. I eventually accredited myself by sending in my saving deposit by cheque. Reviewed on: 1st September 2023
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

4
Shannon was really helpful over the phone and helped with all my questions. Reviewed on: 31st August 2023
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
I like that you can operate the account by post, via the telephone and not the internet which I do not use for savings, and being smaller is nimble in financial markets. Reviewed on: 31st August 2023
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
It's nice to be able to talk to people in branch. Reviewed on: 30th August 2023
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
The customer service was in keeping as informed, by phone and letter, at every stage of opening an account, depositing funds and confirming deposited funds was excellent. In particular Chloe was exceptional. Reviewed on: 30th August 2023
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
Polite staff providing a quick process without problems. Reviewed on: 30th August 2023
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
They provide personal over-the-counter service. Reviewed on: 30th August 2023
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
The service, knowledge and friendliness of all the staff is exceptional. Reviewed on: 30th August 2023
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
I like having my passbook to see at an instant, and the friendliness and helpfulness of the staff is wonderful. Reviewed on: 30th August 2023
Verified Member's avatar
Verified Member

Do you have a different Melton Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Melton Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill