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Melton Building Society: Savings reviews

View other Melton Building Society products
4.73
Based on 2,285 reviews, last reviewed 4th Jan 2025
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Just spoke to Keira at the Melton Mowbray branch. Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and I can honestly say... Read more Reviewed on: 4th January 2025
Glenn's avatar
Glenn

Latest lowest rating:

1

you try calling me but did not leave message, so ple... you try calling me but did not leave message, so please try to call me back or leave message Reviewed on: 29th November 2024
ROBERT HAZELDEN's avatar
ROBERT HAZELDEN
Read all reviews See your review

About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Melton Building Society Savings reviews (2285)

Review of the Melton Building Society, Savings:

Inept Customer Services

1
Over a 3 day period, despite constant phone calls, emails and messages with recorded messages offering a return call within 5 hours, we are yet to receive any replies. My next call is to the Financial Ombudsman to start a complaints process. Reviewed on: 14th September 2023
Terry Slade's avatar
Terry Slade
Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 15th September 2023
Melton Building Society's avatar
Melton Building Society

Just spoke to Keira at the Melton Mowbray branch.

5
Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and I can honestly say Keira was by far the most helpful person I have ever dealt with. Reviewed on: 4th January 2025
Glenn's avatar
Glenn
Reply from Melton Building Society Great feedback, thanks Glenn! Response date: 6th January 2025
Melton Building Society's avatar
Melton Building Society

In branch service review

5
I like it that you have branches and passbooks, not everything has to be online. Reviewed on: 31st December 2024

In branch service review

5
We had an appointment with Jess to open an ISA. She was friendly, efficient and explained everything. Excellent service, 5 stars for Jess. Reviewed on: 31st December 2024

In branch service review

4
The online interface is difficult to navigate and requires a lot of information to login. Do you have an app like others? But I also appreciate that you are a local building society. Reviewed on: 31st December 2024

In branch service review

5
I lika having a local branch and having a passbook where I can see my transactions. Reviewed on: 31st December 2024

In branch service review

5
Jess listened to and understood my circumstances and then clearly explained all the options available to me. Reviewed on: 31st December 2024

In branch service review

5
Very friendly and professional staff. Always willing to help. Reviewed on: 31st December 2024

In branch service review

5
Great speed of dealing with paperwork. Reviewed on: 30th December 2024

In branch service review

5
Very easy to set-up account, good to have local branches, can pay in by cheque and have passbooks. Reviewed on: 30th December 2024

In branch service review

5
Local branch, personal service (with a smile), good products and good advice when needed. Reviewed on: 30th December 2024

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