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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Very good service

5
We had a very good experience with metro banks especially with internet banking which is very outstanding we can easily access. Reviewed on: 10th March 2023

Best business and personal banking

5
Opened a business account 4 years ago- service was so good that decided to open personal and other family members followed too! WELL DONE METRO BANK show the rest how banking is done in an easy consumer friendly way! Reviewed on: 10th March 2023

Metro bank is easy

5
I moved my business account to Metro on word of mouth., Once I went in, the manager Chritine Patterson was amazing and did everything to help me understand online accounts. Thank you Christine! Reviewed on: 10th March 2023

service service service!

5
From start to finish the personal service I received from Metro Swindon had ben first class! Reviewed on: 10th March 2023

Always willing to help

5
The bank's employees are always tremendously helpful with any kind of question raised Reviewed on: 10th March 2023

Brilliant bank to do face to face business with.

4
I find it so useful that the bank is open so often and that they are keeping branches open. Anytime I've had any issues they have sorted them quickly in the bank. Reviewed on: 10th March 2023

Easy to use

4
Good app and also easy to get through to someone on the phone when needed Reviewed on: 10th March 2023

Opening timingd

4
Cooperative staff and workers are very polite and supoortive. Always listen to our concerns Reviewed on: 10th March 2023

Good for customers care

5
Excellent service customer service as well Reviewed on: 10th March 2023

So grateful for human contact and no self service

5
I love our metro bank . I Love that when I walk in I get greeted and I am always dealt with by staff face to face and I am never offered a self service machine as an alternative . I love that we can visit at extended hours . I love the coin facility and ability to get a cash float without having to book in advance . I love the little things - dog biscuits , pens , toilet . I love that the staff are relaxed and happy to help . Five star . Reviewed on: 10th March 2023

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