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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

Excellent

5
Brilliant customer service and support Reviewed on: 10th March 2023

Mrs

5
The banking for business is second to none. Customer service is fantastic. When going into the branch In oxford, the whole experience is outstanding. Reviewed on: 10th March 2023

Fantastic service

5
All ways help full no issue on sort things over the phone good bank Reviewed on: 10th March 2023

Outstanding customer service

5
Excellent customer service every time I have had an enquiry. Dealt with quickly and professionally. Merry Hill branch staff are great and always happy to help. The app is easy and trouble free to use enabling me to do most of my banking from the office. Opening hours are far more convenient than other high Street banks. Would not hesitate to recommend then to anyone. Reviewed on: 10th March 2023

So Simple ........

5
Business banking is made so simple and when you need to speak to a "real person" it is fast ..... win win Reviewed on: 10th March 2023

Customer service

5
Very easy to use and them are very helpful when I need something Reviewed on: 10th March 2023

friendly efficient banking

4
Metro bank have always been very friendly and efficient. As a busy business owner I have little time, Metrobank are aware of this and have quick processes in place to deal with any of my needs effieciently. Reviewed on: 10th March 2023

Highly Efficient Banking Service

5
I was unable to use my new debit card, due to forgetting my pin number. I went to the Tottenham Court Road branch for in-house help. Not only was I able to deposit some cash into my account, I also walked away with a new card in my hand. It was conducted so speedily and with such efficiency. I literally was stunned, as it was so unexpected. I was truly waiting for them to tell me to expect my new card in the post in the next few days or weeks. Overall, I was very pleased with their service. Thank you, Metro Bank. Reviewed on: 10th March 2023

Excellent customer service

5
Metro bank staff are caring and makes the experience of banking with them less stressful. They also do a follow up support and answered any queries. Very polite and gave me a listen ear and answered my queries. Reviewed on: 10th March 2023

Fantastic helpful kind

5
My experience is I always get help when needed example when my card is lost I got it printed in the store don’t have to wait for it to be posted to me. Reviewed on: 10th March 2023

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