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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
7%
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3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

A breath of fresh air after the unresponsiveness and bureaucracy of others

5
I am a charity finance director, we approached Metro Bank because our existing bankers were creating a threat to our charity. Their bureaucracy was so slow and complex that we were at risk of being unable to pay our staff, suppliers and to make grants to our delivery partners. Metro have been like a breath of fresh air, everything is easy, their people, whether the relationship manager or staff in branch are responsive. They are highly visible and active in our local community, everything a bank should be Reviewed on: 10th March 2023

Super Helpful

5
Metro Bank has proven ideal for our small society banking requirements. All of the 'big boys'.couldn't be bothered, but Metro have served us proud! Reviewed on: 10th March 2023

Very friendly team and quick service

5
The team is always friendly and helpful. Reviewed on: 10th March 2023

Staff are great

5
The staff are always very helpful and friendly. Always available and very professional and knowledgeable. The bank is open every day and great staff are always there to help. Reviewed on: 10th March 2023

Amazing

5
Amazing staff and very quick service Reviewed on: 10th March 2023

Excellent service

5
Metro bank is great! we have a lovely branch manager who is always on hand if we need her. it's also lovely going into a high street branch to be greeted with a smile and have staff that can actually help. Reviewed on: 10th March 2023

The service of Metro Bank is excellent!

5
The staff are very professional and helpful. Reviewed on: 10th March 2023

Business Banking that's extremely easy to use

5
Very competitive fees and extremely easy to use through the app, with really no hitches at all. Reviewed on: 10th March 2023

Only Bank That Supports Communities

4
Metro bank are literally the only high Street Bank that are willing to support community groups such as Residence associations. Without their support, we would not be able to receive funding, or any donations that are fundamental to our groups work Reviewed on: 10th March 2023

Convenient and easy

4
Very happy with the experience of opening my bank account and any telephone queries that I have. Reviewed on: 10th March 2023

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