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Metro Bank: Current account reviews

View other Metro Bank products
4.87
Based on 10,570 reviews, last reviewed 27th May 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10570)

Review of the Metro Bank, Current account:

friendly service

5
very relatable and down to earth workers easy to spaek to Reviewed on: 10th March 2023
sip's avatar
sip

Would recommend metro bank.

5
Excellent opening hours. Staff very helpful. Online banking easy to use. Reviewed on: 11th April 2023
Michelle Hudson 's avatar
Michelle Hudson

Metro Bank

5
Very good customer service, website Is easy to use and they always get things sorted. Been with them for more than 8 years and I've never had to complain once. It's been a pleasure banking with them. 10stars for me Reviewed on: 10th April 2023
ALVZ Xav's avatar
ALVZ Xav

The Best!

5
If ever I have an issue with my card & need something on the fly, they get it done same day! Reviewed on: 10th April 2023
Isaac Mavinga's avatar
Isaac Mavinga

Ten out of ten.

5
Ease of use, correct cards given, always friendly service and online banking is easy. Reviewed on: 10th April 2023
Jessica's avatar
Jessica

Quick Set Uo

5
Excellent service. Account opened in minutes, card through in a couple of days. No hassle, straight forward banking Reviewed on: 10th April 2023
Paul's avatar
Paul

Great service - always open!

5
Very happy to shout how great I think Metro Bank have been Always open when i need them as I am self employed Always polite and helpful This goes for each and every staff member I have dealt with over 5 plus years Keep up the good work! Reviewed on: 10th April 2023
Simon's avatar
Simon

Awesome service

5
Awesome service across multiple channels Reviewed on: 10th April 2023
Liam's avatar
Liam

Most wanted is Metro bank

5
I like Metro bank because is full of security, plus application is good but can be touched here and there to be excellent. Reviewed on: 10th April 2023
Bogomil's avatar
Bogomil

Metro Bank

5
This is an absolutely amazing place to bank. The services are 10/10 and beautifully designed stores are opened 7days a week giving you peace of mind, flexibility and receive an excellent customer service experience at all times. I can proudly say this is a bank which puts customers at heart of everything they do and really takes good care of their local community. Additionally, you step in the store to open up an account and walk out with a debit card/cheque book in your hand. Inevitably, this is the reason the bank has grown and expanded rapidly within a short space of time since its inception. Reviewed on: 10th April 2023
Mo's avatar
Mo

Efficient, friendly, and customer focused

5
Setting up an account for the first time with Metro was a far easier and more pleasant experience than with my other bank. The staff member was friendly and avoided complicated jargon and pressurised up-selling. I like the atmosphere in store, very customer focused. Reviewed on: 10th April 2023
Bethany Spencer's avatar
Bethany Spencer

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