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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best customer service

Everytime I go to the Swindon branch i receive the best customer service that I have ever received at any bank. Everyone in there are very helpful. Thanks to metro bank for making my banking easy Reviewed on: 9th March 2021

Always been very helpful and informative

I always recommend my bank to friends and family as I’ve never had anything to worry about Reviewed on: 9th March 2021

Metro bank is the new standard.

They just do there job, get stuff done and never get in my way. I feel looked after and taken care of. And feel like that they are on my side and at my level. Not high and might and above me like other banks. Metro is the only bank I care about because it’s the only bank that I feel has ever actually cared about me. Reviewed on: 9th March 2021

Banking made easy and simple

I started banking with Metro about 6 years ago and haven't regretted it. They are always so helpful when I need to go into branch. I like that they are open later than a normal bank and that I can safely use my card in the entrance to my local bank even if the bank is closed. They make the process of getting a new card so easy and I love that it is available the same day. Great bank. Reviewed on: 9th March 2021

Grate bank

Grate bank not had any problem and fantastic Magic money machine they have for coins Reviewed on: 9th March 2021

A bank for the people!

Ever since Metro Bank emerged on the scene, they have been taking the streets by storm with their lively grand openings and beautifully designed stores. The customer service is beyond impressive, and sets a standard for all banks and retails across various industries. I have been banking with Metro bank for almost 8 years and continue to do so for a long long time. They cater even to the young with their innovative coin counting machine and young savers accounts! Keep up the great work! Reviewed on: 9th March 2021

Bank close to its customers

Online reactivity is faster and offers adequate solutions Reviewed on: 9th March 2021

Stress-free banking- what more could I ask for?

From the moment I stepped foot into my local Metro Bank everything has been straightforward and reliable. Customer service, on the few occasions I've needed it, has been exceptional and my on-line banking has been easy to navigate. Stress free banking! What more could I ask for? Reviewed on: 9th March 2021

Best Bank... Can't get no better then Metro!

Excellent customer service, The staff are always very friendly and helpful, From my experience they fully trained and have great knowledge about all products and services and to top it all up Metro Banks our open 7 days a week. Keep the good work up... Reviewed on: 9th March 2021

Metro Bank - 7/7 service is outstanding

Its 7 days service is outstanding beating every single street banks out there. Reviewed on: 9th March 2021

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