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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Excellence Personified

From the moment I first walked through the doors, I knew I would be a life- long customer. Mine was an experience that changed my perception of banks as drab hallways where you simply get on with your financial transactions. Indeed, I felt welcome at Metro, who wouldn’t? The inviting doors usher you into a well -decorated modern lounge that contrasts beautifully with the traditional exterior architecture. But the bank isn’t only about decor… it offers a well- rounded experience; the staff are warm, courteous and professional. They are also knowledgeable and very helpful with the several questions I field. More importantly, I receive the same treatment each time I visit. Consistency is certainly key; little wonder Metro Bank in a relatively short period has earned such a solid reputation as a major player in the UK banking sector. I am proud to call Metro Bank a friend and partner in structuring my present and planning my future. Oliver Enwonwu Reviewed on: 4th April 2023

Totally amazing

Always there to help very helpful and polite and always sort out what you need them to brilliant bank would Reviewed on: 4th April 2023

Straightforward Banking

No complications with managing the current account. Prompts to top up account with funds to cover payments due is provided and this helps to reduce the risk of incurring charges for bounced payments. I'm very pleased with the services available. Reviewed on: 4th April 2023

My experience with Metro Bank

I always receive first class customer service as a continued customer of Metro Bank. Not only is the smart phone banking app easy to use and professional it means I don’t have to go to the bank to control my account. What impresses me the most is the smart safe security measures put in place that prevent me from being a victim of both hacking and theft the virtual controlled environment and the ability to have both a cash and debit card under one account help protect me as a customer. The branch itself is clean well designed well run and architectural a great place to conduct business and banking of any nature. They are quick to help and assist and always provide the best service that I have ever received in comparison with Barclays Halifax and Santander. As a continued customer I will always recommend Metro Bank on the basis of the service that I have and continue to receive. The most professional Bank in Watford to date, and possibly the whole country. Reviewed on: 4th April 2023

quick

bank to bank very quick receiver Reviewed on: 4th April 2023

Good

Fast and reliable service. Always ready to help Reviewed on: 4th April 2023

J P APOSTOLO

It has been a very good bank with a good online platform, very fast, without problems opening a new account, it has a good time frame for customer service. To summarize, it is an excellent bank. Reviewed on: 4th April 2023

Great product

Current account is great product and also mobile banking app and online banking is fantastic Reviewed on: 4th April 2023

Metro bank is definitely not retro

While other banks follow the traditional way of dealing with in store customers, Metro bank has been able to find the problems of the past and solved them. Their banks open early and close late, they are open even on Sundays, opening a new account in minutes and above all name printed debit card instantly. Best customer experience I’ve ever had in any bank. Top class Reviewed on: 4th April 2023

ASAP

You can have an account in a couple of hours, you can sort any of your banking problems within 20 minutes even card replacement therefore there is nothing to worry. As soon as you enter you will see friendly and helpful staff with warm welcome If you work weekdays no problem because Metro Banks are open every single day. I highly recommend my bank to anyone. Reviewed on: 4th April 2023

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