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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Genuine human beings.

I work for Metro Bank but I am, also, a customer. For me, what means the most is the genuine colleagues that are wonderful people that truly want to provide the best service to our customers, and take great pride and passion in that joined ethos. This makes Metro stand out for me and makes me committed to staying with Metro as a customer and a colleague. Reviewed on: 4th March 2021

Amazing Bank

Their Branches are incredible. Staff are friendly, and even gave me a packet of treats for my dog to enjoy Reviewed on: 4th March 2021

The best Bank

flexible, helpful and courteous service Reviewed on: 4th March 2021

Perfect

Good Quality of service and reliability for customers i am really like this Bank Reviewed on: 4th March 2021

No hassle

No hassle simple account with easy internet access and friendly staff Reviewed on: 4th March 2021

The best bank in UK

Metro bank is amazing. Customer services are also extremely professional and always there to help. Reviewed on: 4th March 2021

Happy

Short waiting times. I definitely recommend Reviewed on: 4th March 2021

Best bank

Metro Bank is a lovely bank the staff are all friendly and also nice to my Reviewed on: 4th March 2021

I'm already telling everyone I know that metro bank is quite the best for the purpose.

After the shit, lies and stealing my money of nearly all uk older banks, Metrobank is providing good, old fashioned courtesy and competence.. A new experience after the last 50 years. Reviewed on: 4th March 2021

caring

i have been banking with metro bank for a few years although i have gave them a good review i don't like ringing metro bank as i find the people on the phone to be rude I find going into one of the branches way better as the customer representative are more caring and understanding Reviewed on: 4th March 2021

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