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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Amazing service each and every time

Metro bank always go above and beyond and provide amazing customer service. Always happy with everything they do for my banking. Reviewed on: 4th March 2021

Top Notch Customer Service

We were given complete and all necessary information. This would be the first time i opened an account an I was told precisely what i needed to bring in order to open a current account and the features of a current account as opposed to a cash account which helped me determine what account best suited me. My account was opened in around 30 minutes and i received my debit card on the very same day. Would definitely reccomend Metrobank to my friends and family. Reviewed on: 4th March 2021

Excellent service

Stuff are always very helpful when anyone needs them Reviewed on: 4th March 2021

Best bank ever..!!

Great staff, helpful, opening hours outside normal hours, solve problems straight away, free coin counting service...overall they are amazing...thank you...best high street bank EVER...!! Reviewed on: 4th March 2021

Best bank in the uk

Great service with a smile, laid back atmosphere with a can do attitude stayed open throughout COVID simply the best Reviewed on: 4th March 2021

Genuine human beings.

I work for Metro Bank but I am, also, a customer. For me, what means the most is the genuine colleagues that are wonderful people that truly want to provide the best service to our customers, and take great pride and passion in that joined ethos. This makes Metro stand out for me and makes me committed to staying with Metro as a customer and a colleague. Reviewed on: 4th March 2021

Amazing Bank

Their Branches are incredible. Staff are friendly, and even gave me a packet of treats for my dog to enjoy Reviewed on: 4th March 2021

The best Bank

flexible, helpful and courteous service Reviewed on: 4th March 2021

Perfect

Good Quality of service and reliability for customers i am really like this Bank Reviewed on: 4th March 2021

No hassle

No hassle simple account with easy internet access and friendly staff Reviewed on: 4th March 2021

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