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Metro Bank: Current account reviews

Name: Current account
Rating: 4.8 (10577 reviews)

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4.80

Based on 10,577 reviews, last reviewed 10th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Best bank in the uk

Great service with a smile, laid back atmosphere with a can do attitude stayed open throughout COVID simply the best Reviewed on: 4th March 2021

Genuine human beings.

I work for Metro Bank but I am, also, a customer. For me, what means the most is the genuine colleagues that are wonderful people that truly want to provide the best service to our customers, and take great pride and passion in that joined ethos. This makes Metro stand out for me and makes me committed to staying with Metro as a customer and a colleague. Reviewed on: 4th March 2021

Amazing Bank

Their Branches are incredible. Staff are friendly, and even gave me a packet of treats for my dog to enjoy Reviewed on: 4th March 2021

The best Bank

flexible, helpful and courteous service Reviewed on: 4th March 2021

Perfect

Good Quality of service and reliability for customers i am really like this Bank Reviewed on: 4th March 2021

No hassle

No hassle simple account with easy internet access and friendly staff Reviewed on: 4th March 2021

The best bank in UK

Metro bank is amazing. Customer services are also extremely professional and always there to help. Reviewed on: 4th March 2021

Happy

Short waiting times. I definitely recommend Reviewed on: 4th March 2021

Best bank

Metro Bank is a lovely bank the staff are all friendly and also nice to my Reviewed on: 4th March 2021

I'm already telling everyone I know that metro bank is quite the best for the purpose.

After the shit, lies and stealing my money of nearly all uk older banks, Metrobank is providing good, old fashioned courtesy and competence.. A new experience after the last 50 years. Reviewed on: 4th March 2021

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