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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Bank review

Fantastic service and savings rates. Highly recommended. Easy to use! This is exactly what we need in the lockdown, hassle free service! Reviewed on: 4th March 2021

Excellent

Brilliant bank and staff and service Reviewed on: 4th March 2021

Amazing

It was so easy to apply for a new bank account the mobile app is easy to use and the switching everything over was seamless. Reviewed on: 4th March 2021

Knowledgeable down to earth staff who treat me well as a client

I have always had positive experiences with Metro Bank. The staff are very friendly and welcoming, always willing to go the extra mile if I require statements printed or to cash it a lot of change, or answer any queries I may have. They are very knowledgeable and resourceful and keep me informed of any waiting times or issues. The mobile app they set me up with has been a real lifesaver to me. Reviewed on: 4th March 2021

student

always helpful service and protection service is good Reviewed on: 4th March 2021

Amazing service each and every time

Metro bank always go above and beyond and provide amazing customer service. Always happy with everything they do for my banking. Reviewed on: 4th March 2021

Top Notch Customer Service

We were given complete and all necessary information. This would be the first time i opened an account an I was told precisely what i needed to bring in order to open a current account and the features of a current account as opposed to a cash account which helped me determine what account best suited me. My account was opened in around 30 minutes and i received my debit card on the very same day. Would definitely reccomend Metrobank to my friends and family. Reviewed on: 4th March 2021

Excellent service

Stuff are always very helpful when anyone needs them Reviewed on: 4th March 2021

Best bank ever..!!

Great staff, helpful, opening hours outside normal hours, solve problems straight away, free coin counting service...overall they are amazing...thank you...best high street bank EVER...!! Reviewed on: 4th March 2021

Best bank in the uk

Great service with a smile, laid back atmosphere with a can do attitude stayed open throughout COVID simply the best Reviewed on: 4th March 2021

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