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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Brillaint

Best bank by far, only criticism is to open more products. Reviewed on: 13th January 2020

Super surroundings, great service, amazing products.

After using a few other every day banks, Metro Bank has really stirred up the pot. They open 7 days a week, their staff are incredibly authentic, and their surroundings are just so refreshing. Then to top it all off, there products are very very competitive. Reviewed on: 13th January 2020

Amazing customer service!

Fantastic customer service, proactive, timely Reviewed on: 13th January 2020

Revolutionary banking experience

Metro bank works for busy working people thanks to their convenient opening hours. It's awesome to get your card there and then. I have also used my bank card abroad thanks to the good rates. Reviewed on: 12th January 2020

Easy to open, no bank red-tape, excellent

Very friendly staff, very easy to deal with, long opening hours Reviewed on: 8th January 2020

Amazing

5* customer focus and support. No other bank like it. Reviewed on: 8th January 2020

Closed my bank account because of the app

Horrid app, I have closed my account because of their terrible app Reviewed on: 4th January 2020

At last a Bank that treats cutomers well.

I've been a customer of most of the big banks - Lloyds, HSBC, RBS, Barclats - and they've all let me down at some point. Been with Metro for 18 months and they are great. Superb personal service and a great website. At last found a decent bank! Reviewed on: 3rd January 2020

Great service

Fantastic experience from the private banking teams Reviewed on: 19th December 2019

Amazing service

The bank offers really good service as it is open 7 days a week with long opening times. They also engage with the customers. Saving interest rates are good too. Reviewed on: 18th December 2019

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