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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

Great bank...

5
Easy to open an account, stores are open 7 days a week and until 20:00.. more stores opening throughout the country, only downside is there is no option to apply for loans credit cards etc but I believe they prefer to assess you personally.. which is a good thing, highly recommended from me Reviewed on: 19th January 2020

The bank to beat all banks

5
Open late and weekend very helpful and professional of all the banks I've been with metro is undoubtedly the best Reviewed on: 19th January 2020

The place you want to bank.

5
Brilliant bank!! Always focus on customers, welcoming and friendly staff. Reviewed on: 15th January 2020

Game Changer

5
Despite a less than perfect 2019, Metro has shown/proven to be one of the best/exciting challenger banks. Recent awards at the CMA attest to that as well as the ever growing job opportunities and new store openings. Reviewed on: 14th January 2020

Amazing

5
Great customer experience. Brilliant products and services Reviewed on: 14th January 2020

Brillaint

5
Best bank by far, only criticism is to open more products. Reviewed on: 13th January 2020

Super surroundings, great service, amazing products.

5
After using a few other every day banks, Metro Bank has really stirred up the pot. They open 7 days a week, their staff are incredibly authentic, and their surroundings are just so refreshing. Then to top it all off, there products are very very competitive. Reviewed on: 13th January 2020

Amazing customer service!

5
Fantastic customer service, proactive, timely Reviewed on: 13th January 2020

Revolutionary banking experience

5
Metro bank works for busy working people thanks to their convenient opening hours. It's awesome to get your card there and then. I have also used my bank card abroad thanks to the good rates. Reviewed on: 12th January 2020

Easy to open, no bank red-tape, excellent

5
Very friendly staff, very easy to deal with, long opening hours Reviewed on: 8th January 2020

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