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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,577 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Amazing

5
Great customer experience. Brilliant products and services Reviewed on: 14th January 2020
Jg's avatar
Jg

Brillaint

5
Best bank by far, only criticism is to open more products. Reviewed on: 13th January 2020
Adam 's avatar
Adam

Super surroundings, great service, amazing products.

5
After using a few other every day banks, Metro Bank has really stirred up the pot. They open 7 days a week, their staff are incredibly authentic, and their surroundings are just so refreshing. Then to top it all off, there products are very very competitive. Reviewed on: 13th January 2020
Louise's avatar
Louise

Amazing customer service!

5
Fantastic customer service, proactive, timely Reviewed on: 13th January 2020
Sam's avatar
Sam

Revolutionary banking experience

5
Metro bank works for busy working people thanks to their convenient opening hours. It's awesome to get your card there and then. I have also used my bank card abroad thanks to the good rates. Reviewed on: 12th January 2020
Sian Brindlow's avatar
Sian Brindlow

Easy to open, no bank red-tape, excellent

5
Very friendly staff, very easy to deal with, long opening hours Reviewed on: 8th January 2020
Brian 's avatar
Brian

Amazing

5
5* customer focus and support. No other bank like it. Reviewed on: 8th January 2020
leigh game's avatar
leigh game

Closed my bank account because of the app

1
Horrid app, I have closed my account because of their terrible app Reviewed on: 4th January 2020
Anaita A's avatar
Anaita A

At last a Bank that treats cutomers well.

5
I've been a customer of most of the big banks - Lloyds, HSBC, RBS, Barclats - and they've all let me down at some point. Been with Metro for 18 months and they are great. Superb personal service and a great website. At last found a decent bank! Reviewed on: 3rd January 2020
IanJMillar's avatar
IanJMillar

Great service

5
Fantastic experience from the private banking teams Reviewed on: 19th December 2019
Chris Burton's avatar
Chris Burton

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