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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Game Changer

5
Despite a less than perfect 2019, Metro has shown/proven to be one of the best/exciting challenger banks. Recent awards at the CMA attest to that as well as the ever growing job opportunities and new store openings. Reviewed on: 14th January 2020
Muhammad Bassir's avatar
Muhammad Bassir

Amazing

5
Great customer experience. Brilliant products and services Reviewed on: 14th January 2020
Jg's avatar
Jg

Brillaint

5
Best bank by far, only criticism is to open more products. Reviewed on: 13th January 2020
Adam 's avatar
Adam

Super surroundings, great service, amazing products.

5
After using a few other every day banks, Metro Bank has really stirred up the pot. They open 7 days a week, their staff are incredibly authentic, and their surroundings are just so refreshing. Then to top it all off, there products are very very competitive. Reviewed on: 13th January 2020
Louise's avatar
Louise

Amazing customer service!

5
Fantastic customer service, proactive, timely Reviewed on: 13th January 2020
Sam's avatar
Sam

Revolutionary banking experience

5
Metro bank works for busy working people thanks to their convenient opening hours. It's awesome to get your card there and then. I have also used my bank card abroad thanks to the good rates. Reviewed on: 12th January 2020
Sian Brindlow's avatar
Sian Brindlow

Easy to open, no bank red-tape, excellent

5
Very friendly staff, very easy to deal with, long opening hours Reviewed on: 8th January 2020
Brian 's avatar
Brian

Amazing

5
5* customer focus and support. No other bank like it. Reviewed on: 8th January 2020
leigh game's avatar
leigh game

Closed my bank account because of the app

1
Horrid app, I have closed my account because of their terrible app Reviewed on: 4th January 2020
Anaita A's avatar
Anaita A

At last a Bank that treats cutomers well.

5
I've been a customer of most of the big banks - Lloyds, HSBC, RBS, Barclats - and they've all let me down at some point. Been with Metro for 18 months and they are great. Superb personal service and a great website. At last found a decent bank! Reviewed on: 3rd January 2020
IanJMillar's avatar
IanJMillar

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