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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Really good bank

The staff are always friendly and helpful, it is easy to use and they are expanding the network of branches to make it even better Reviewed on: 5th December 2018

A modern bank for modern times

Love Metro bank, get your cards printed whilst you are there, customer service is excellent, can use my cards on holiday in Europe and not get ripped off with charges, app is great and easy to use - I even got given some treats for my dog (who by the way is allowed into the bank!). Great job Metro banks. Reviewed on: 28th November 2018

good bank

metro bank is great for people with current accounts as their charges are small and they are always more then willing to help customers. Reviewed on: 21st November 2018

Simple and Easy

Simple and easy to understand....no nonsense bank Reviewed on: 8th November 2018

Awesome.

I have been banking with Metro Bank for 4/5 years now and it has been a delightful experience. Every single colleague I have encountered was a pleasure to deal with. Simplistic product range and convenient operational hours ie opening hours. Reviewed on: 7th November 2018

Best bank

Great people focussed in looking after you Reviewed on: 7th November 2018

Brilliant banking

I love the service I receive from Metro every time I go there! Reviewed on: 7th November 2018

Fantastic customer service!

Fantastic customer service experience, in their stores and over the phone, early till late! Reviewed on: 7th November 2018

Open when you need them!

Whilst I feel Metro's customer service standards have slipped a bit since last year the fact that they open their branches at times convenient to the customer and also do not charge on cash withdrawals in Europe they still get my vote! Reviewed on: 6th November 2018

Friendly customer service and great app.

Real people in branch and great app option. 24 hour call centre and free transactions on my debit card whenever I travel to Europe. Reviewed on: 6th November 2018

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