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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

One team One goal

All my bank members work like very good team Fast, polite, helpful Wish more progress to my best bank_metro Reviewed on: 3rd April 2023

I love banking with metro bank when ever I have problem with my card or online banking ,the service is very good very helpful and fast ,amazing!!

I love metro bank because whenever you lost your card ,you can just pop in to the branch, and they will help you get a new card on the same day ,in just 15-20min.. Reviewed on: 3rd April 2023

Very reliable bank always open even on Sundays worth going there to open an account!

Honestly just a great bank never lets ye down there was a time I was in London and I lost my card popped in a local metro bank gave a few details showed ID and got a bran new card in a matter of few minutes to finish off it’s just a good and reliable bank Reviewed on: 3rd April 2023

Brilliant Bank

Easy to setup account online. No hassle when using cards abroad. Would highly recommend. Reviewed on: 3rd April 2023

Excellent bank

Excellent bank, Helpful staff, safety in banking Reviewed on: 3rd April 2023

One of the best banks I have ever banked with

Always prompt, excellent customer service! Reviewed on: 3rd April 2023

Best service

Every time I’m calling assistance they answer and explain everything gently and friendly Reviewed on: 3rd April 2023

Good service

Good bank with great customer services. I like the fact that I can walk into the bank on a Sunday. Reviewed on: 3rd April 2023

Perfect customer service

They are very polite and treat every customer with respect Reviewed on: 3rd April 2023

Account, banking , transactions

Easy to use the Metro Bank app, fast transaction within UK also international banking . Also have option for approval transactions this save my money and my account. Reviewed on: 3rd April 2023

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