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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Top notch

5
Never had any problems whenever I walked into my local branch, happy faces and happy to help everytime. Reviewed on: 3rd April 2023

Best bank ever

5
Always open and friendly, with the best personal and services Reviewed on: 3rd April 2023

Helpful, convenient, friendly

5
Both in the branch and online, Metro Bank customer service is great. Reviewed on: 3rd April 2023

Excellent service both in store and online

5
I’ve had a current account for a couple of years now. Mostly I bank online. Everything is really clear. I’ve had no issues so far. There are lots of useful tools to help with managing your finances. Reviewed on: 3rd April 2023

Opening hours

5
Love to walk in metro bank in my own time late opening 7 days a week Reviewed on: 3rd April 2023

It does what it says on the tin

4
As the title suggests, it’s a bank that does what it says it will do and helped my family navigate a complex bereavement and nothing was too much trouble and had knowledge and expertise to signpost to other resources. We are eternally greatful. Reviewed on: 3rd April 2023

Best bank in Britain

5
Absolutely outstanding service , even came to my home to get follow up signatures, never ever has a bank done this in my 60 yrs Reviewed on: 3rd April 2023

cooperative staff

3
it’s convenient to open bank account with walk in rather than hectic formalities Reviewed on: 3rd April 2023

Bank you can trust

5
I love Metro bank as you know uour money is safe and secured. Reviewed on: 3rd April 2023

Best Bank for every day needs.

5
Helpful, friendly staff. Great service. Reviewed on: 3rd April 2023

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