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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Best British bank and best service

Best service and best banking app. Easy to use. Reviewed on: 3rd April 2023

Good cooperation and quality

Yam hapy evry time wean y use this bank Reviewed on: 3rd April 2023

Excellent No Nonsense Banking

Having experienced many banks throughout my working life , I have finally found an excellent no nonsense bank, which outperforms all the others on the high street. Excellent customer service, and if ever you encounter a problem , always easy to resolve. In one word - Superb !! Reviewed on: 3rd April 2023

Fantastic Customer Friendly Bank

Each time I go into one of their branches I am greeted as though I am a friend. Everyone is friendly, cheerful and polite and nothing is too much trouble. All customer service is face to face and nothing is machine based unless you choose it to be. In these days of endless bank closures this company needs to stay. It has the social interaction of the 'old days' along with the up to date technology of now. Well done Metro Bank. Reviewed on: 3rd April 2023

Best bank

Joined metro a couple months ago , best bank I’ve been with ! Reviewed on: 3rd April 2023

Brilliant bank

Easy to talk and deal with and get instant answers also can get instant card unlike other banks where you have to wait a week for them to send a new card Reviewed on: 3rd April 2023

Amazing

Amazing services , amazing staff ,amazing Bank !!! Reviewed on: 3rd April 2023

No need to worry

Metro bank I because the if any promblem they fixed the thing fast and easy Reviewed on: 3rd April 2023

its the best bank in terms of customer service

when i lost my card on a weekend, i went to bank and got a new card on sunday which is unbelievable to me and i loved the experience, wish metro wins the award. Reviewed on: 3rd April 2023

Good

Good service and long opening hours Reviewed on: 3rd April 2023

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