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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Fantastic never a problem

Fantastic people work there always willing to help you never a problem well done hope you win Reviewed on: 3rd April 2023

METRO BANK

The best Bank ever whenever i have a problem they soldit out for me Reviewed on: 3rd April 2023

Banking how it should be

Despite losing my card and forgetting my sign in details, a brief visit to the Manchester branch and I was good to go with a new card, all in less than an hour! An overall fantastic customer service experience. I would highly recommend. Reviewed on: 3rd April 2023

METRO BANK REVIEW

good bank online also with excellent in-branch services. Reviewed on: 3rd April 2023

10

I was to exited about the process in to the branch helping Reviewed on: 3rd April 2023

Very good service

I’ve always found the staff very friendly and helpful. It’s always helpful to know that I can go in branch any day of the week and later after work hours. Reviewed on: 3rd April 2023

Easy banking

Always happy to help and advise you when needed Reviewed on: 3rd April 2023

Highly recommended

Very users friendly banking system and banking services for in store or by phone Reviewed on: 3rd April 2023

Flexible and always available

I couldn’t remember my PIN number went into the bank and they printed me a new card there and then and I got to choose my PIN number instantly, now that what I call service! Reviewed on: 3rd April 2023

Is amazing

Good customer service and care everytime Reviewed on: 3rd April 2023

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