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Metro Bank: Current Account reviews

4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
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Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Reported fraud activity already 4th time with differ...

1
Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if it's my fault that I allow them , it's so much fraud going on and bank does nothing to stop the transactions or reverse them Reviewed on: 7th January 2025

One of the most friendly, approachable, best banks in providing excellent customer service every time they always go beyond and above...respect to each one of you

4
I have difficultues with memory and a chronic medical condition.... Without the service offered from Metro Bank I would have great difficulties accessing bathroom facilities. Also on few occasions I have forgotten my password and misplaced my bank card.....this was no problem as I waited few minutes and all was replaced same day in under 20mins....that is world record for any bank. Keep up the good work... Reviewed on: 6th April 2023

impressive progressive and loyal

5
it was the only bank when I entered in uk I come to know from my family friends and it was just few minutes procedure easy effective and loyal Bank I will continue to have my all possible savings will be in this bank Reviewed on: 6th April 2023

The best bank

5
I can say that metro bank is one the best bank I ever see in my entire life. I would recommend metro bank to as many people as I can. I can’t explain enough words about metro bank it really worth more than I think. I love being customer of metro bank Reviewed on: 6th April 2023

Miss

5
Very good gamers in the business platform Reviewed on: 6th April 2023

Best Service

5
The Metro Bank is the only Bank accessible seven days week when I as a customer can speak to a human for advice. What a JOY! Reviewed on: 6th April 2023

Good bank

4
Good customer service so for I really happy with metro bank Reviewed on: 6th April 2023

Best bank service

5
Every time I have been to metro All agent a friendly happy to help go abate and beyond consistent every time best thing I did is have a metro account. Thank Reviewed on: 6th April 2023

Banking efficiency and accessibility.

5
Since I changed to metro bank I have had nothing but good and helpful friendly service. Reviewed on: 6th April 2023

Fantastic and friendly bank

5
Very friendly , I have an account here Reviewed on: 6th April 2023

Amazing Bank to use

5
This bank is a very good bank to use and I would highly recommend it to anyone. All the members of staff are friendly and display good communication and really make me feel comfortable. Their customer service is amazing and top tier. Reviewed on: 6th April 2023

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