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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Really really good bank

I’ve always been in and the customer service is always so good. Reviewed on: 3rd April 2023

Very convenient to be open 7 days a week

Extremely pleasant staff and a great place to be in Reviewed on: 3rd April 2023

Fantastic

Excellent service and professional staff. Easy to get in touch with them. Metro Bank is my favourite bank and I always recommend them to all my friends and colleagues. Reviewed on: 3rd April 2023

The best bank in the UK

Fast service, open over the weekends, pay with no fees in Europe, helped me out multiple times over the years with them. Reviewed on: 3rd April 2023

Stonking good banking

Metro are an excellent bank, both online and in-store. Never had any issues with either the app or when dealing with their polite and corteous staff. Love being able to get a new card printed in store on the spot. Reviewed on: 3rd April 2023

Very good

Any time fast transzfer. Only missing for overdraft Reviewed on: 3rd April 2023

No fuss no bother

Whenever I have a query I can go into the bank ..Bexleyheath in my case.... and the staff are super helpful...professional and friendl and the matter is dealt with really quickly without any fuss!! Reviewed on: 3rd April 2023

Foarte Buna bank

Sunt self employed am 29 ani imi place sa colaborez metro bank Reviewed on: 3rd April 2023

Outstanding

Outstanding customer support and service Reviewed on: 3rd April 2023

Helpful banking

Always find the Metro staff are really friendly, professional and knowledgeable. I love banking with Metro, have had some issues with the online banking, but they were sorted promptly many thanks Mr Bull Reviewed on: 3rd April 2023

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