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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Second To None

Ever since i have been with Metro Bank it has been the best bank i have been with ..... Second To None Reviewed on: 3rd April 2023

Nice bank

The banking system is great there app is brilliant Reviewed on: 3rd April 2023

I love metro bank

I love you I love you I love you I love you I love you Reviewed on: 3rd April 2023

Best

Easily accessible. Very quick. No hassel Reviewed on: 3rd April 2023

Perfect, opening hours

Very easy and friendly customer services Reviewed on: 3rd April 2023

Fantastic service, every day of the week,, a bank you can actually visit

Metro Bank provide the best customer service: A high street Bank that is open every day of the week, later than any other bank, means a bank you can actually visit once you have finished a long day at work. I know of no other bank with doors open on a Sunday. My details had changed on my recent visit, no waiting days for a new bank card to be posted out ‘we will print your new card for you while you wait!’! Hurrah for attentive customer service- A bank that certainly DOES provide for the people. Reviewed on: 3rd April 2023

Amazing customer service

Since I have been banking with Metro Bank, I've not had any issues with any of my transactions or online banking mostly. They are quick to resolve any issues instantly. Overall, I am very satisfied with them Reviewed on: 3rd April 2023

Always ready to help

I like a customer service , they are very helpful and professional. Reviewed on: 3rd April 2023

Best bank ever

Metro bank welcome me in the best way possible and they always willing to help me no matter what it is Reviewed on: 3rd April 2023

Very happy

I love this bank. They have trained people, very professional stuff, very helpful. Reviewed on: 3rd April 2023

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