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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent bank

5
The only bank you can see on church open & staff to attend to your needs & help you in any way you have problems. The bank that isn't a racist to anyone like others bank with horse Reviewed on: 3rd April 2023

Metro bank

4
Great security and easy to access. Reviewed on: 3rd April 2023

Service

5
Exceptional in Branch service. Great professional staff ( Newport Road, Cardiff) Reviewed on: 3rd April 2023

Happy Customer

5
Love my bank if lost or card not working you can just pop in your branch and get a new 1 in min.. love the lock your card on mobile app stops kids using it on apps. Reviewed on: 3rd April 2023

best current account provider

5
it's pleasant to have Metro Bank as your current account provider, they offered more than expected! Reviewed on: 3rd April 2023

The compassionate Bank

5
In my experience with Metro Ifound they treated me as a millionair. not as a poor customer, Reviewed on: 3rd April 2023

Never had a problem!

5
Me and my partner setup a joint account 2 years ago, it was so easy and efficient. We’ve never had a problem using metro bank and the app is so user friendly. 10/10 would recommend to anyone! Reviewed on: 3rd April 2023

Safe and secure

5
I have got the best customer service and would love to manage my funds with metro bank. Reviewed on: 3rd April 2023

Great bank!

5
So fast, quickly done and very secure Reviewed on: 3rd April 2023

Best bank

5
Good bank, never had any problem with them like others and always been there to help Reviewed on: 3rd April 2023

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