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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best bank by far

Since i have been with metro bank in 2020 they have been brilliant always very helpful when needed and always polite Reviewed on: 3rd April 2023

Opening current account

I was truly impressed with the level of professionalism and kindness showed when opening my bank account. The customer service representative assisted with even setting up the mobile banking app which was very helpful. I also received a birthday card and chocolate which was a lovely gesture. They are easily accessible due to their opening hours and the 24/7 cash drive thru is great ! I made the right choice to switch most definitely. Reviewed on: 3rd April 2023

Brilliant

Every question I’ve asked they’ve answered and every request I’ve made they’ve fulfilled 10/10 Reviewed on: 3rd April 2023

Effortless banking

I am a 17 year old a level student that does part time jobs. Metro bank is very easy to use especially in the app, savings accounts and cash deposits couldn’t be easier. I have never had a problem with security or anything of sorts. This bank really is efficient in what it offers. Reviewed on: 3rd April 2023

It's the best bank with its customers, the way you are welcomed, the things that are special, if you open an account, you get your card within minutes, that's what I like about it, it's special about metrobank, thank you.

It's the best bank with its customers, the way you are welcomed, the things that are special, if you open an account, you get your card within minutes, that's what I like about it, it's special about metrobank, thank you. Reviewed on: 3rd April 2023

Currently account

I’m so happy Reviewed on: 3rd April 2023

Aways great service!

Easy to bank with metro. ALways quick to assist on the phone or in store with no long waiting lines and really helpful staff! Reviewed on: 3rd April 2023

Ever reliable bank that serves it customers 7 days

Ever reliable bank that serves it customers 7 days in a week...metro bank is an amazing bank i have not regretted banking with them Reviewed on: 3rd April 2023

Something for all the family

Very impressed with the whole experience. My grandaughters loved the magic money machine and converted my spare cash into bank credit. In turn they got magic pencils and the dog got a biscuit. Reviewed on: 3rd April 2023

Easy to deal with

I find them very easy to deal with and open when it suits me Reviewed on: 3rd April 2023

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