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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Easy to get started and good support

With this bank, it’s easy to set up and access your current account, as they support you all the way through the beginning to the end without complaints. The staff are always there to help you no matter what the circumstances. Reviewed on: 5th April 2023

You are open on Sundays

There is no long queue and people who work there know exactly what they're doing.The service is excellent. Reviewed on: 5th April 2023

Very satisfied

Staff are co operative as customers don’t need to wait long for their turn in cue Reviewed on: 5th April 2023

Nice and friendly

Very well kept band friendly staff and Google services. Reviewed on: 5th April 2023

Easily accessible

Really great customer service and generous timings. Never had trouble with transactions or anything else. Overall great company with a wide range of branches throughout the UK. This is my first debit card and I was recommended to use metro bank by a friend and she has been using it herself for 10 years. Definitely would recommend. Reviewed on: 5th April 2023

Customer Assistance

I struggled to open a Uk bank account but when I went to metro bank everything was sorted and the staff in store were really helpful. Reviewed on: 5th April 2023

Customer service

Very helpful customer service. Face to face interaction. Reviewed on: 5th April 2023

Customer friendly and easy to use without much hassle, very good in early detection of financial fraud

Customer friendly and easy to use without much hassle, very good in early detection of financial fraud Reviewed on: 5th April 2023

Very happy

Very happy with this bank easy access and so easy with there accessibility Reviewed on: 5th April 2023

Metro Bank provides a great service with long opening hours

I like this bank because of its opening hours that are far more sensible and helpful. Reviewed on: 5th April 2023

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