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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Prepared to offer bankingfacilities when other Banks can't be bothered.

As the lead Trustee for two family Trusts where another Bank had been involved in and indeed recommended esablshing the trusts I was disgusted to be old that the Bank were nlo longe prepared to offer basic current accons to trusts. Metro Bank were prepared to offer facilities where other Banks just didn't want to know. Reviewed on: 3rd April 2023

EXCEPTIONAL

DOES EVERY THING IT SAYS ON THE BOX I HAVE ALREADY RECOMENDED THEM TO 3 OTHER PEOPLE WHO HAVE ALL OPEN ACCOUNTS Reviewed on: 3rd April 2023

Security and engagement

They are secured, and they help out with problems instantly Reviewed on: 3rd April 2023

Excellent

Their saves is efficient, user friendly online banking and customer friendly staff. Reviewed on: 3rd April 2023

Great Service And Reception

I had nothing to do, but just put my signature to complete my registration. Rest of the things were done by the staff. Reviewed on: 3rd April 2023

Great Banking

This is great bank to use. One of their best services is the coin star type machine which allows you to change coins into notes for free Reviewed on: 3rd April 2023

Everything is excellent

Happy with all staff and how fast response they are Reviewed on: 3rd April 2023

Best bank

The bank are super efficient and I recommend to anyone that are looking to switch or even to start with a new bank. Reviewed on: 3rd April 2023

Customer service

Always feel welcome chatting with the customer service personnel at my branch, ease of service delivery and alway left satisfied. Reviewed on: 3rd April 2023

Amazing bank

Amazing bank with lovely staff and I would recommend to everyone. The whole signing up process was easy and simple Reviewed on: 3rd April 2023

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