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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

I recommend metro bank

I'm very happy with Metrobank. Very helpful and professional. Every time I have been to the office for any reason they have been very helpful. App easy to use. The only thing I don't like is that you need lots of passwords to enter into the online banking. Also that you can't access to the card details through the online bank. Reviewed on: 5th April 2023

Good

A good thing about this bank is that is opened on weekends and they are helpful and very communicating. Reviewed on: 5th April 2023

good support

they always do it in the bank immediately. i like it. Reviewed on: 5th April 2023

The best bank

Facilitates with best user friendly accounts system and have the easiest money transfer system Reviewed on: 5th April 2023

Good customer service

This bank is wonderful, open seven days of the week, open till late, good customer service Reviewed on: 5th April 2023

No listening to an hour of music before getting a human to talk to

This bank is truly amazing, the staff are always helpful and resolve queries instantly wherever possible. Swindon branch exceptional! Reviewed on: 5th April 2023

Best Service

From start to finish the staff were available, attentive, efficient. Despite a few complications on my side I was able to setup 2 accounts on 2 separate occasions with ease over the last 4 years. Reviewed on: 5th April 2023

Great service

Always excellent service online and in person Reviewed on: 5th April 2023

Always very helpful, compassionate will go the extra mile to help

Helpful every time I have needed advice or help x Reviewed on: 5th April 2023

Most convenient

Metro Bank are putting their customers first. They open in convenient hours. They don't keep closing their branches, leaving customers wondering where they can go. Service is always excellent. Very helpfull and pleasant staff. Reviewed on: 5th April 2023

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