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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Opening time

I like a 7 day a week open Friendly staff good condition Reviewed on: 3rd April 2023

Easily accessible and reliable

Always easy to use the mobile app frequently and as of yet , never needed to go in store for issues. Reviewed on: 3rd April 2023

Great friendly Bank

I really like the customer service, the staff are very friendly, cheerful and very helpful., I like the late opening hours, and that they are open on Sunday's, because with the hours I work, I can't always get there during the week, keep the great work up. Reviewed on: 3rd April 2023

Best bank in UK

Best Bank, very easy to work with Metro bank and useful staff . Online banking and mobile banking very useful. Reviewed on: 3rd April 2023

Prompt, reliable, excellent!

I’ve been very happy with my banking experience in person, on the app and the phone. Excellent, prompt customer service. Delighted. Reviewed on: 3rd April 2023

Metro Magnificent

I’ve been with metro bank for years now, going from their children accounts to their senior ones and it couldn’t have been more perfect for the age I was to the age I became it was a smooth transition and I’ve never had any issue with them Reviewed on: 3rd April 2023

Excellent services

Always prompt and there to help you whenever necessary. Easy to access the app, very friendly when speaking with them. Reviewed on: 3rd April 2023

People's bank

Staffs in Northampton's Metro Bank are top professional and friendly. It is always a pleasure to pop in to do business and love it. Reviewed on: 3rd April 2023

Current Account

One of the best current Account I have ever had, great success and great Customer service, helpful staff. Reviewed on: 3rd April 2023

Trustworthy and kindness

I trust metro bank same way they trusted me. I lost my card recently and some one was using my card and spent my money. I realised that my card was missing and by then my money had been spent, i was worried i didn't know what to do. soo i went to metro bank Ealing the next day and told them what happened, they believed me and they were really kind to me and told me not to worry, they returned the money that was spent and then they me a new card. I was relieved and I was soo happy. Metro bank is the best! Reviewed on: 3rd April 2023

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