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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent Bank service

No more words to write. Fantastic Reviewed on: 3rd April 2023

1st Class Service

Ever since I joined the bank I have had zero issues and all my enquiries have been dealt with in a timely manner. Every service advisor I have encountered has always been helpful and kind. I couldn’t have asked for more. Reviewed on: 3rd April 2023

Convenient snd friendly staff

Convenient as it opens on a weekend too! Good customer care. Reviewed on: 3rd April 2023

Very good service

Every time I have a issue or problem with my debit card or account Metro Bank personnel have been excellent in helping to sort out my problem they are very polite and give a great service Reviewed on: 3rd April 2023

Very helpful staff

The do anything card while travelling. Aimed at young people.I am 66 go figure. Reviewed on: 3rd April 2023

The best bank in the UK

They provide excellent customer service. They are open every day even on a sunday. They can print out a bank card in sotre if you lose it. They are there to help when needed. Thanks Ludovit Berko Reviewed on: 3rd April 2023

fantastic service

fantastic service and staff best bank by far would highly recommend well done Metro Reviewed on: 3rd April 2023

In person services

Whenever i visit metro bank all the employees are helpful and welcoming. Reviewed on: 3rd April 2023

SO helpful

i had issues with getting back online and had to go into branch they have this really good system where they put you on a list get your mobile and call you when they are available I was able to do my food shopping and then got seen rather than just sitting and waiting as it happens with other banks Reviewed on: 3rd April 2023

Fabulous bank!!

A bank that I will recommend at any time to anyone! Great working hours for who has a busy week! They can always pop in over the weekend for whatever reason! Great staff! Reviewed on: 3rd April 2023

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