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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Most convenient

Metro Bank are putting their customers first. They open in convenient hours. They don't keep closing their branches, leaving customers wondering where they can go. Service is always excellent. Very helpfull and pleasant staff. Reviewed on: 5th April 2023

The Best Bank!

For many years I’m a customer of a Metro Bank and they are brilliant! I wish you many many many years ahead with the same high standard to all of us - your customers! Reviewed on: 5th April 2023

Amazing service

I receive an amazing service, regardless if I am in the UK or abroad, happy with it Reviewed on: 5th April 2023

Excellent customer 3

Staffs are friendly and very helpful queries are dealt with promptly. The bank opens 7 days per week until late. Reviewed on: 5th April 2023

Convenient, friendly, easy

The long opening hours, comparatively simple process for opening an account and easy, friendly service has kept us Metro Bank clients for more than 10 years. Reviewed on: 5th April 2023

Top class banking

No fuss easy to use app and always there on the phone for they're customers excellent customer service 5 stars Reviewed on: 5th April 2023

Metro Bank

Best bank in the world , ay really recommend this bank is open 7 days. Reviewed on: 5th April 2023

Great service and friendly staff

I have had positive experiences every time I visit Metro bank. The staff are always friendly and helpful. When I have had an issue with my account it was solved quickly and efficiently. I always recommend this bank to people. Reviewed on: 5th April 2023

Metro actually values you

It’s a joy to walk into a Metro Bank as opposed to other high street banks, if you can actually find any of the other branches that is. Highly recommend Reviewed on: 5th April 2023

Best Bank for its convenience

Metro Bank provides its customers convenience no other bank can offer. Aside from having their doors open 7 days a week, their banking app is very user friendly. Reviewed on: 5th April 2023

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