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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank

Easy to use very good Customer service. Service is fast and easy Reviewed on: 3rd April 2023

Awesome bank!

Great customer service always and colleagues in branch always ready to help Reviewed on: 3rd April 2023

Amazing Bank

I Banked with a so called High Street Bank for over 40 years. And then I discovered Metro Bank - they are amazing and have modern technology that actually works. Well done Metro !! Reviewed on: 3rd April 2023

Best bank

Very friendly,opened for face to face for walk in customer.and late opening Reviewed on: 3rd April 2023

Open all hours

Yes I’ve been on the way from work 70plus miles away knowing my bank will be open when I get there . Saturdays, Sundays, all week days all days. One time I had missed placed my card but needed it urgently down to Metro Bank sorted walked out of the bank with new card and PIN ready to use at the banks own ATM. Name me another bank that can or will do or beat that. Reviewed on: 3rd April 2023

Realistic banking

It’s really convenient to be able to go to the bank on a Sunday because I normally work during normal opening hours for other banks. The app is simple to use. Also there’s lots of additional services you get that other banks don’t provide. Reviewed on: 3rd April 2023

Reliable and convenient

High street branches with decent opening hours, especially on weekends, a nice change from my previous bank. Have the occasional issues with card security, and that system could do with some revising. Reviewed on: 3rd April 2023

Great Bank

Staff always helpful and friendly Bank is spacious and clean open all day all week Bank go above and beyond Reviewed on: 3rd April 2023

Always there!

The best news on banking with Metro Bank is that they are open far more hour's than any of the other banks, including Sunday 's Reviewed on: 3rd April 2023

Simple and helpful

I love using Metro Bank, so reliable, simple and clear Reviewed on: 3rd April 2023

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