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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent service and security

Always helpful and professional from all locations Reviewed on: 16th March 2023

Great service, never have any issues with my current account. Easy and quick to transfer money. Amazing Bank overall.

I’ve always had a great experience with metro ever since I opened an account with them in 2019. I could never switch to another bank. Reviewed on: 15th March 2023

A friend told me about great customer service Metro is rendering so I signed up last June.

I have experienced fantastic customer services. I am quite impressed and I am looking at transferring my other account to Metro. Reviewed on: 15th March 2023

Great

Really good service. Always helpful and good experience Reviewed on: 15th March 2023

Why Metro is AMAZEing

Long opening hours, instant card printing, great customer service, open 7 days a week, easy to use Reviewed on: 15th March 2023

Good products and great service

The metro app works well and the few times that I've needed to visit the bank, I've had a very positive experience! Reviewed on: 15th March 2023

accurate and correct

I am satisfied with the bank because I receive the information I need on time Reviewed on: 15th March 2023

Easy and simple to use friendly customer service in store

Good and easy to use friendly helpful staff Reviewed on: 15th March 2023

Customer services

Great customer service. And well organized. Best thing about the bank is they have a fully staffed members helping new and existing customers. Reviewed on: 15th March 2023

Amazing

Never have a problem getting in touch in a reasonable time frame, if any issue resolved in a phone call Reviewed on: 15th March 2023

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